Automated call receiving and forwarding mechanism for supporting integrated disaster management system
Abstract—Disasters have caused great loss of lives and economic loss besides disruption of services and infrastructure.In any case of a disaster, prolonged arrival of relevant agencies such as the rescue teams means delayed commencement of all restoration work that should be done after the incident...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
International Association of Computer Science and Information Technology Press
2014
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/36704/ http://irep.iium.edu.my/36704/1/453-I050.pdf |
| _version_ | 1848781278056284160 |
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| author | Khamis, Norazlina Lee , Chin Yang Nordin, Azlin |
| author_facet | Khamis, Norazlina Lee , Chin Yang Nordin, Azlin |
| author_sort | Khamis, Norazlina |
| building | IIUM Repository |
| collection | Online Access |
| description | Abstract—Disasters have caused great loss of lives and
economic loss besides disruption of services and infrastructure.In any case of a disaster, prolonged arrival of relevant agencies such as the rescue teams means delayed commencement of all restoration work that should be done after the incident. This prolonged arrival is one of the factors that delay in alerting the relevant agencies for them to commence in action. Currently in Malaysia, the call receiving and forwarding procedure is handled by MERS99 with human intervention, i.e telephone operators. This research proposed an algorithm which able to
receive a call and identify the relevant agencies to be directed to the event based once the GPS location of the mobile user who made the report. Thus, human intervention in the current procedures is being minimized. The efficiency of the algorithm is evaluated by comparing the response time of the current procedures with the implementation of the algorithm in the proposed prototype. Based on the evaluation, it is shown that the proposed algorithm are able to shorten the length of time between and incident happens and relevant agencies being dispatched to the event. |
| first_indexed | 2025-11-14T15:47:01Z |
| format | Article |
| id | iium-36704 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T15:47:01Z |
| publishDate | 2014 |
| publisher | International Association of Computer Science and Information Technology Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-367042018-06-19T07:03:04Z http://irep.iium.edu.my/36704/ Automated call receiving and forwarding mechanism for supporting integrated disaster management system Khamis, Norazlina Lee , Chin Yang Nordin, Azlin QA76 Computer software Abstract—Disasters have caused great loss of lives and economic loss besides disruption of services and infrastructure.In any case of a disaster, prolonged arrival of relevant agencies such as the rescue teams means delayed commencement of all restoration work that should be done after the incident. This prolonged arrival is one of the factors that delay in alerting the relevant agencies for them to commence in action. Currently in Malaysia, the call receiving and forwarding procedure is handled by MERS99 with human intervention, i.e telephone operators. This research proposed an algorithm which able to receive a call and identify the relevant agencies to be directed to the event based once the GPS location of the mobile user who made the report. Thus, human intervention in the current procedures is being minimized. The efficiency of the algorithm is evaluated by comparing the response time of the current procedures with the implementation of the algorithm in the proposed prototype. Based on the evaluation, it is shown that the proposed algorithm are able to shorten the length of time between and incident happens and relevant agencies being dispatched to the event. International Association of Computer Science and Information Technology Press 2014-07 Article PeerReviewed application/pdf en http://irep.iium.edu.my/36704/1/453-I050.pdf Khamis, Norazlina and Lee , Chin Yang and Nordin, Azlin (2014) Automated call receiving and forwarding mechanism for supporting integrated disaster management system. International Journal of Information and Electronics Engineering, 4 (4). pp. 302-307. ISSN 2010-3719 http://www.ijiee.org/papers/453-I050.pdf 10.7763/IJIEE.2014.V4.453 |
| spellingShingle | QA76 Computer software Khamis, Norazlina Lee , Chin Yang Nordin, Azlin Automated call receiving and forwarding mechanism for supporting integrated disaster management system |
| title | Automated call receiving and forwarding mechanism for
supporting integrated disaster management system |
| title_full | Automated call receiving and forwarding mechanism for
supporting integrated disaster management system |
| title_fullStr | Automated call receiving and forwarding mechanism for
supporting integrated disaster management system |
| title_full_unstemmed | Automated call receiving and forwarding mechanism for
supporting integrated disaster management system |
| title_short | Automated call receiving and forwarding mechanism for
supporting integrated disaster management system |
| title_sort | automated call receiving and forwarding mechanism for
supporting integrated disaster management system |
| topic | QA76 Computer software |
| url | http://irep.iium.edu.my/36704/ http://irep.iium.edu.my/36704/ http://irep.iium.edu.my/36704/ http://irep.iium.edu.my/36704/1/453-I050.pdf |