Impact of financial crisis on the Islamic banks’ customers: a case of Malaysia

The recent 2008 global financial crisis was dubbed as the worst crisis since the Great Depression. Several conventional banks were affected. However, the effect of the crisis on Islamic banks was marginal. There is quite a volume of literature that has discussed this financial crisis and how Islamic...

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Main Authors: Abdul Razak, Dzuljastri, Mohammed , Mustafa Omar, Md Zabri, Mohd Zaidi, Abdullah, Kalthom
Format: Proceeding Paper
Language:English
English
Published: 2014
Subjects:
Online Access:http://irep.iium.edu.my/36509/
http://irep.iium.edu.my/36509/1/Financial_crisis_and_the_resilience_of_Islamic_banking_-_Perception_of_customers_in_Malaysia_%281%29.pdf
http://irep.iium.edu.my/36509/4/5th_Global_Mktg_Conf.pdf
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author Abdul Razak, Dzuljastri
Mohammed , Mustafa Omar
Md Zabri, Mohd Zaidi
Abdullah, Kalthom
author_facet Abdul Razak, Dzuljastri
Mohammed , Mustafa Omar
Md Zabri, Mohd Zaidi
Abdullah, Kalthom
author_sort Abdul Razak, Dzuljastri
building IIUM Repository
collection Online Access
description The recent 2008 global financial crisis was dubbed as the worst crisis since the Great Depression. Several conventional banks were affected. However, the effect of the crisis on Islamic banks was marginal. There is quite a volume of literature that has discussed this financial crisis and how Islamic banks are somewhat insulated against the corollaries of such catastrophe. Some of these studies have argued that Islamic banking emerged relatively unscathed and remains resilient due to its salient features, which includes; inter alia, emphasis on ownership prior to transacting and, avoidance of riba’(usury) and gharar (speculative)-based transactions. The present study examines the extent to which Islamic bank customers are aware of the salient features of Islamic banking and finance, and the effect of the crisis on their lifestyle. A convenient sampling of postgraduate students of International Islamic University Malaysia (IIUM) has been used due to their knowledge of the subject under investigation. The results from the descriptive analysis show that generally the respondents are aware of the salient features of Islamic banking and finance that mitigate the impact of financial crisis. Further, the respondents are also aware of adverse impacts of the crisis. The study has provided suggestions for future research in the concluding remarks. _________________________
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institution International Islamic University Malaysia
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language English
English
last_indexed 2025-11-14T15:46:28Z
publishDate 2014
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spelling iium-365092015-01-08T03:45:07Z http://irep.iium.edu.my/36509/ Impact of financial crisis on the Islamic banks’ customers: a case of Malaysia Abdul Razak, Dzuljastri Mohammed , Mustafa Omar Md Zabri, Mohd Zaidi Abdullah, Kalthom HF5001 Business. Business Administration The recent 2008 global financial crisis was dubbed as the worst crisis since the Great Depression. Several conventional banks were affected. However, the effect of the crisis on Islamic banks was marginal. There is quite a volume of literature that has discussed this financial crisis and how Islamic banks are somewhat insulated against the corollaries of such catastrophe. Some of these studies have argued that Islamic banking emerged relatively unscathed and remains resilient due to its salient features, which includes; inter alia, emphasis on ownership prior to transacting and, avoidance of riba’(usury) and gharar (speculative)-based transactions. The present study examines the extent to which Islamic bank customers are aware of the salient features of Islamic banking and finance, and the effect of the crisis on their lifestyle. A convenient sampling of postgraduate students of International Islamic University Malaysia (IIUM) has been used due to their knowledge of the subject under investigation. The results from the descriptive analysis show that generally the respondents are aware of the salient features of Islamic banking and finance that mitigate the impact of financial crisis. Further, the respondents are also aware of adverse impacts of the crisis. The study has provided suggestions for future research in the concluding remarks. _________________________ 2014 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/36509/1/Financial_crisis_and_the_resilience_of_Islamic_banking_-_Perception_of_customers_in_Malaysia_%281%29.pdf application/pdf en http://irep.iium.edu.my/36509/4/5th_Global_Mktg_Conf.pdf Abdul Razak, Dzuljastri and Mohammed , Mustafa Omar and Md Zabri, Mohd Zaidi and Abdullah, Kalthom (2014) Impact of financial crisis on the Islamic banks’ customers: a case of Malaysia. In: 5th Global Islamic Marketing Conference, 22-23 Apr. 2014, Kuala Lumpur. (Unpublished)
spellingShingle HF5001 Business. Business Administration
Abdul Razak, Dzuljastri
Mohammed , Mustafa Omar
Md Zabri, Mohd Zaidi
Abdullah, Kalthom
Impact of financial crisis on the Islamic banks’ customers: a case of Malaysia
title Impact of financial crisis on the Islamic banks’ customers: a case of Malaysia
title_full Impact of financial crisis on the Islamic banks’ customers: a case of Malaysia
title_fullStr Impact of financial crisis on the Islamic banks’ customers: a case of Malaysia
title_full_unstemmed Impact of financial crisis on the Islamic banks’ customers: a case of Malaysia
title_short Impact of financial crisis on the Islamic banks’ customers: a case of Malaysia
title_sort impact of financial crisis on the islamic banks’ customers: a case of malaysia
topic HF5001 Business. Business Administration
url http://irep.iium.edu.my/36509/
http://irep.iium.edu.my/36509/1/Financial_crisis_and_the_resilience_of_Islamic_banking_-_Perception_of_customers_in_Malaysia_%281%29.pdf
http://irep.iium.edu.my/36509/4/5th_Global_Mktg_Conf.pdf