Oral communication needs in the ICT industry
In recent years, employers have reiterated the need for graduates to be proficient in oral communication in English so that they can function effectively in the workplace. Although oral communication skills in English have been an integral component of the undergraduate course syllabus, there appear...
| Main Authors: | , |
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| Format: | Proceeding Paper |
| Language: | English English |
| Published: |
2014
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| Online Access: | http://irep.iium.edu.my/35840/ http://irep.iium.edu.my/35840/1/Oral_Communication_Needs_in_the_ICT_Industry.pdf http://irep.iium.edu.my/35840/2/isarji_1.pdf |
| _version_ | 1848781119221137408 |
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| author | Mohd Noor, Zainab Sarudin, Isarji |
| author_facet | Mohd Noor, Zainab Sarudin, Isarji |
| author_sort | Mohd Noor, Zainab |
| building | IIUM Repository |
| collection | Online Access |
| description | In recent years, employers have reiterated the need for graduates to be proficient in oral communication in English so that they can function effectively in the workplace. Although oral communication skills in English have been an integral component of the undergraduate course syllabus, there appears to be little research on the oral communication needs in the ICT industry. The objective of the paper is to present the findings of a study to investigate workplace oral communication needs in the ICT industry in terms of oral communication functions, contexts, interaction patterns and assessment criteria. The study employed quantitative research design using a 21-item survey questionnaire. A total of 31 employers in the ICT industry participated in this study. Based on the overall findings of the study, interaction patterns of oral communication skills were perceived the least important, followed by assessment criteria, contexts and functions. |
| first_indexed | 2025-11-14T15:44:29Z |
| format | Proceeding Paper |
| id | iium-35840 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-14T15:44:29Z |
| publishDate | 2014 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-358402019-09-09T15:14:27Z http://irep.iium.edu.my/35840/ Oral communication needs in the ICT industry Mohd Noor, Zainab Sarudin, Isarji H61.8 Communication of information P87 Communication. Mass media In recent years, employers have reiterated the need for graduates to be proficient in oral communication in English so that they can function effectively in the workplace. Although oral communication skills in English have been an integral component of the undergraduate course syllabus, there appears to be little research on the oral communication needs in the ICT industry. The objective of the paper is to present the findings of a study to investigate workplace oral communication needs in the ICT industry in terms of oral communication functions, contexts, interaction patterns and assessment criteria. The study employed quantitative research design using a 21-item survey questionnaire. A total of 31 employers in the ICT industry participated in this study. Based on the overall findings of the study, interaction patterns of oral communication skills were perceived the least important, followed by assessment criteria, contexts and functions. 2014-02-19 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/35840/1/Oral_Communication_Needs_in_the_ICT_Industry.pdf application/pdf en http://irep.iium.edu.my/35840/2/isarji_1.pdf Mohd Noor, Zainab and Sarudin, Isarji (2014) Oral communication needs in the ICT industry. In: 3rd International Conference: Issues in Language Teaching and Learning amongst non-Native Speakers (ILANNS), 18-19 Feb. 2014, The Concorde Hotel, Shah Alam. http://ilanns2014.uitm.edu.my/ |
| spellingShingle | H61.8 Communication of information P87 Communication. Mass media Mohd Noor, Zainab Sarudin, Isarji Oral communication needs in the ICT industry |
| title | Oral communication needs in the ICT industry |
| title_full | Oral communication needs in the ICT industry |
| title_fullStr | Oral communication needs in the ICT industry |
| title_full_unstemmed | Oral communication needs in the ICT industry |
| title_short | Oral communication needs in the ICT industry |
| title_sort | oral communication needs in the ict industry |
| topic | H61.8 Communication of information P87 Communication. Mass media |
| url | http://irep.iium.edu.my/35840/ http://irep.iium.edu.my/35840/ http://irep.iium.edu.my/35840/1/Oral_Communication_Needs_in_the_ICT_Industry.pdf http://irep.iium.edu.my/35840/2/isarji_1.pdf |