Oral communication skills in the financial services and telecommunication, technology, and media industries

The ability to speak well in English has been considered an indispensable asset, particularly in organizations that use English as the main language of communication. This paper presents the findings of a study to investigate the importance oral communication skills in the Financial Services and Tel...

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Main Authors: Sarudin, Isarji, Mohd Noor, Zainab
Format: Proceeding Paper
Language:English
Published: IACSIT Press 2013
Subjects:
Online Access:http://irep.iium.edu.my/35825/
http://irep.iium.edu.my/35825/1/35825_Oral%20communication%20skills%20in%20the%20financial.pdf
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author Sarudin, Isarji
Mohd Noor, Zainab
author_facet Sarudin, Isarji
Mohd Noor, Zainab
author_sort Sarudin, Isarji
building IIUM Repository
collection Online Access
description The ability to speak well in English has been considered an indispensable asset, particularly in organizations that use English as the main language of communication. This paper presents the findings of a study to investigate the importance oral communication skills in the Financial Services and Telecommunication, Technology, and Media industries. Data for the study were gathered from 67 employers from the Financial Services and Telecommunication, Technology, and Media industries. The instrument to collect the data was a survey questionnaire consisted of 20 items on oral communication skills. The findings of the study, based on descriptive and inferential statistics reveal that oral communication skills were found to be statistically more important in the Financial Services than in the Telecommunication, Technology, and Media industries.
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format Proceeding Paper
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institution International Islamic University Malaysia
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language English
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publishDate 2013
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spelling iium-358252020-06-09T03:01:47Z http://irep.iium.edu.my/35825/ Oral communication skills in the financial services and telecommunication, technology, and media industries Sarudin, Isarji Mohd Noor, Zainab P87 Communication. Mass media The ability to speak well in English has been considered an indispensable asset, particularly in organizations that use English as the main language of communication. This paper presents the findings of a study to investigate the importance oral communication skills in the Financial Services and Telecommunication, Technology, and Media industries. Data for the study were gathered from 67 employers from the Financial Services and Telecommunication, Technology, and Media industries. The instrument to collect the data was a survey questionnaire consisted of 20 items on oral communication skills. The findings of the study, based on descriptive and inferential statistics reveal that oral communication skills were found to be statistically more important in the Financial Services than in the Telecommunication, Technology, and Media industries. IACSIT Press 2013-12-09 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/35825/1/35825_Oral%20communication%20skills%20in%20the%20financial.pdf Sarudin, Isarji and Mohd Noor, Zainab (2013) Oral communication skills in the financial services and telecommunication, technology, and media industries. In: 2013 IEDRC Sydney Conferences, 8th-9th December 2013, Sydney, Australia. http://www.ipedr.com/vol68/009-ICLLL2013-A00025.pdf 10.7763/IPEDR. 2013. V68. 9
spellingShingle P87 Communication. Mass media
Sarudin, Isarji
Mohd Noor, Zainab
Oral communication skills in the financial services and telecommunication, technology, and media industries
title Oral communication skills in the financial services and telecommunication, technology, and media industries
title_full Oral communication skills in the financial services and telecommunication, technology, and media industries
title_fullStr Oral communication skills in the financial services and telecommunication, technology, and media industries
title_full_unstemmed Oral communication skills in the financial services and telecommunication, technology, and media industries
title_short Oral communication skills in the financial services and telecommunication, technology, and media industries
title_sort oral communication skills in the financial services and telecommunication, technology, and media industries
topic P87 Communication. Mass media
url http://irep.iium.edu.my/35825/
http://irep.iium.edu.my/35825/
http://irep.iium.edu.my/35825/
http://irep.iium.edu.my/35825/1/35825_Oral%20communication%20skills%20in%20the%20financial.pdf