Oral communication skills in the financial services and telecommunication, technology, and media industries
The ability to speak well in English has been considered an indispensable asset, particularly in organizations that use English as the main language of communication. This paper presents the findings of a study to investigate the importance oral communication skills in the Financial Services and Tel...
| Main Authors: | , |
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| Format: | Proceeding Paper |
| Language: | English |
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IACSIT Press
2013
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/35825/ http://irep.iium.edu.my/35825/1/35825_Oral%20communication%20skills%20in%20the%20financial.pdf |
| _version_ | 1848781116343844864 |
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| author | Sarudin, Isarji Mohd Noor, Zainab |
| author_facet | Sarudin, Isarji Mohd Noor, Zainab |
| author_sort | Sarudin, Isarji |
| building | IIUM Repository |
| collection | Online Access |
| description | The ability to speak well in English has been considered an indispensable asset, particularly in organizations that use English as the main language of communication. This paper presents the findings of a study to investigate the importance oral communication skills in the Financial Services and Telecommunication, Technology, and Media industries. Data for the study were gathered from 67 employers from the Financial Services and Telecommunication, Technology, and Media industries. The instrument to collect the data was a survey questionnaire consisted of 20 items on oral communication skills. The findings of the study, based on descriptive and inferential statistics reveal that oral communication skills were found to be statistically more important in the Financial Services than in the Telecommunication, Technology, and Media industries. |
| first_indexed | 2025-11-14T15:44:27Z |
| format | Proceeding Paper |
| id | iium-35825 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T15:44:27Z |
| publishDate | 2013 |
| publisher | IACSIT Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-358252020-06-09T03:01:47Z http://irep.iium.edu.my/35825/ Oral communication skills in the financial services and telecommunication, technology, and media industries Sarudin, Isarji Mohd Noor, Zainab P87 Communication. Mass media The ability to speak well in English has been considered an indispensable asset, particularly in organizations that use English as the main language of communication. This paper presents the findings of a study to investigate the importance oral communication skills in the Financial Services and Telecommunication, Technology, and Media industries. Data for the study were gathered from 67 employers from the Financial Services and Telecommunication, Technology, and Media industries. The instrument to collect the data was a survey questionnaire consisted of 20 items on oral communication skills. The findings of the study, based on descriptive and inferential statistics reveal that oral communication skills were found to be statistically more important in the Financial Services than in the Telecommunication, Technology, and Media industries. IACSIT Press 2013-12-09 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/35825/1/35825_Oral%20communication%20skills%20in%20the%20financial.pdf Sarudin, Isarji and Mohd Noor, Zainab (2013) Oral communication skills in the financial services and telecommunication, technology, and media industries. In: 2013 IEDRC Sydney Conferences, 8th-9th December 2013, Sydney, Australia. http://www.ipedr.com/vol68/009-ICLLL2013-A00025.pdf 10.7763/IPEDR. 2013. V68. 9 |
| spellingShingle | P87 Communication. Mass media Sarudin, Isarji Mohd Noor, Zainab Oral communication skills in the financial services and telecommunication, technology, and media industries |
| title | Oral communication skills in the financial services and telecommunication, technology, and media industries |
| title_full | Oral communication skills in the financial services and telecommunication, technology, and media industries |
| title_fullStr | Oral communication skills in the financial services and telecommunication, technology, and media industries |
| title_full_unstemmed | Oral communication skills in the financial services and telecommunication, technology, and media industries |
| title_short | Oral communication skills in the financial services and telecommunication, technology, and media industries |
| title_sort | oral communication skills in the financial services and telecommunication, technology, and media industries |
| topic | P87 Communication. Mass media |
| url | http://irep.iium.edu.my/35825/ http://irep.iium.edu.my/35825/ http://irep.iium.edu.my/35825/ http://irep.iium.edu.my/35825/1/35825_Oral%20communication%20skills%20in%20the%20financial.pdf |