Teachers’ perception towards total quality management practices in Malaysian Higher Learning Institutions

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Teachers’ perception towards total quality management practices in Malaysian Higher Learning Institutions

The service industry is a rapidly changing industry and this dynamic culture offers a challenge for the service companies to lead or to actually survive in this competitive environment. As the education indus-try is a part of the overall service industry, this raises the need for a solid base to be...

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Bibliographic Details
Main Authors:	Haque, A. K. M. Ahasanul, Sarwar, Abdullah Al-Mamun, Yasmin, Farzana
Format:	Article
Language:	English
Published:	Scientific Research Publishing 2013
Subjects:	HF5001 Business. Business Administration
Online Access:	http://irep.iium.edu.my/34479/ http://irep.iium.edu.my/34479/1/Teacher_Perception_%28Creative_Education_Journal%29.pdf

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