Influential factors of KM process adoption: A social-technological based approach
This study seeks to investigate factors that contribute to Knowledge Management processes adoption and implementation in the Sri Lankan telecommunication industry from the socio-technical perspective. In this pursuit, this study used intention to be involved in knowledge creation and sharing based o...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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International Business School (IBS) Universiti Teknologi Malaysia (UTM)
2012
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/33772/ http://irep.iium.edu.my/33772/2/IJIBS_2012.pdf |
| _version_ | 1848780811070865408 |
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| author | Nor Shahriza, Abdul Karim Norshidah, Mohamed Mohamed Razi, Mohamed Jalaldeen Lili Marziana, Abdullah |
| author_facet | Nor Shahriza, Abdul Karim Norshidah, Mohamed Mohamed Razi, Mohamed Jalaldeen Lili Marziana, Abdullah |
| author_sort | Nor Shahriza, Abdul Karim |
| building | IIUM Repository |
| collection | Online Access |
| description | This study seeks to investigate factors that contribute to Knowledge Management processes adoption and implementation in the Sri Lankan telecommunication industry from the socio-technical perspective. In this pursuit, this study used intention to be involved in knowledge creation and sharing based on four SECI processes construct, and identified four domains of factors that contribute to KM process adoption. These four factors are organization structure, organizational culture, IT infrastructure, and individual acceptance. A quantitative survey research approach was conducted on 313 business executives from the selected industry. The findings suggest the reasonably high level of intention to adopt KM processes among the executives surveyed. Several factors are found as significant predictors of intention to adopt KM process. These are trust & collaboration, ICT use & support, performance expectancy of KM process, and effort expectancy of KM process. |
| first_indexed | 2025-11-14T15:39:36Z |
| format | Article |
| id | iium-33772 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T15:39:36Z |
| publishDate | 2012 |
| publisher | International Business School (IBS) Universiti Teknologi Malaysia (UTM) |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-337722014-01-06T04:28:16Z http://irep.iium.edu.my/33772/ Influential factors of KM process adoption: A social-technological based approach Nor Shahriza, Abdul Karim Norshidah, Mohamed Mohamed Razi, Mohamed Jalaldeen Lili Marziana, Abdullah H Social Sciences (General) ZA4050 Electronic information resources This study seeks to investigate factors that contribute to Knowledge Management processes adoption and implementation in the Sri Lankan telecommunication industry from the socio-technical perspective. In this pursuit, this study used intention to be involved in knowledge creation and sharing based on four SECI processes construct, and identified four domains of factors that contribute to KM process adoption. These four factors are organization structure, organizational culture, IT infrastructure, and individual acceptance. A quantitative survey research approach was conducted on 313 business executives from the selected industry. The findings suggest the reasonably high level of intention to adopt KM processes among the executives surveyed. Several factors are found as significant predictors of intention to adopt KM process. These are trust & collaboration, ICT use & support, performance expectancy of KM process, and effort expectancy of KM process. International Business School (IBS) Universiti Teknologi Malaysia (UTM) 2012-12 Article PeerReviewed application/pdf en http://irep.iium.edu.my/33772/2/IJIBS_2012.pdf Nor Shahriza, Abdul Karim and Norshidah, Mohamed and Mohamed Razi, Mohamed Jalaldeen and Lili Marziana, Abdullah (2012) Influential factors of KM process adoption: A social-technological based approach. International Journal Of Innovation And Business Strategy , 1. pp. 95-102. ISSN 2232-044X http://www.ibs.utm.my/ijibs/index.php/ijibs |
| spellingShingle | H Social Sciences (General) ZA4050 Electronic information resources Nor Shahriza, Abdul Karim Norshidah, Mohamed Mohamed Razi, Mohamed Jalaldeen Lili Marziana, Abdullah Influential factors of KM process adoption: A social-technological based approach |
| title | Influential factors of KM process adoption: A social-technological based approach |
| title_full | Influential factors of KM process adoption: A social-technological based approach |
| title_fullStr | Influential factors of KM process adoption: A social-technological based approach |
| title_full_unstemmed | Influential factors of KM process adoption: A social-technological based approach |
| title_short | Influential factors of KM process adoption: A social-technological based approach |
| title_sort | influential factors of km process adoption: a social-technological based approach |
| topic | H Social Sciences (General) ZA4050 Electronic information resources |
| url | http://irep.iium.edu.my/33772/ http://irep.iium.edu.my/33772/ http://irep.iium.edu.my/33772/2/IJIBS_2012.pdf |