Towards an effective legal framework for online dispute resolution in e-commerce transactions: trends, traditions, and transitions
The need for convergence of best practices in Alternative Dispute Resolution (ADR) and Information and Communication Technology (ICT) cannot be overemphasised in an increasingly digitalised world. This undoubtedly led to the introduction of Online Dispute Resolution (ODR) few decades ago which is co...
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| Format: | Article |
| Language: | English English |
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IIUM Press, International Islamic University Malaysia
2016
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| Online Access: | http://irep.iium.edu.my/31720/ http://irep.iium.edu.my/31720/1/31720_Towards%20and%20effective%20Legal.pdf http://irep.iium.edu.my/31720/2/31720_Towards%20and%20effective%20Legal_WOS.pdf |
| _version_ | 1848780444316729344 |
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| author | Omoola, Sodiq Olalekan Oseni, Umar Aimhanosi |
| author_facet | Omoola, Sodiq Olalekan Oseni, Umar Aimhanosi |
| author_sort | Omoola, Sodiq Olalekan |
| building | IIUM Repository |
| collection | Online Access |
| description | The need for convergence of best practices in Alternative Dispute Resolution (ADR) and Information and Communication Technology (ICT) cannot be overemphasised in an increasingly digitalised world. This undoubtedly led to the introduction of Online Dispute Resolution (ODR) few decades ago which is considered a fast, seamless, and convenient means of dispute resolution. With the increasing prominence of e-commerce transactions, several countries and regions of the world are on the quest to provide an effective legal framework for ODR in e-commerce dealings. This paper analyses the approaches to ODR legislations for consumer protection in selected jurisdictions. The paper finds that a comparative legal approach with some leverage on legal borrowing can help to create the required legal environment for ODR in other jurisdictions. |
| first_indexed | 2025-11-14T15:33:46Z |
| format | Article |
| id | iium-31720 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-14T15:33:46Z |
| publishDate | 2016 |
| publisher | IIUM Press, International Islamic University Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-317202018-01-12T01:49:31Z http://irep.iium.edu.my/31720/ Towards an effective legal framework for online dispute resolution in e-commerce transactions: trends, traditions, and transitions Omoola, Sodiq Olalekan Oseni, Umar Aimhanosi HF Commerce K Law (General) The need for convergence of best practices in Alternative Dispute Resolution (ADR) and Information and Communication Technology (ICT) cannot be overemphasised in an increasingly digitalised world. This undoubtedly led to the introduction of Online Dispute Resolution (ODR) few decades ago which is considered a fast, seamless, and convenient means of dispute resolution. With the increasing prominence of e-commerce transactions, several countries and regions of the world are on the quest to provide an effective legal framework for ODR in e-commerce dealings. This paper analyses the approaches to ODR legislations for consumer protection in selected jurisdictions. The paper finds that a comparative legal approach with some leverage on legal borrowing can help to create the required legal environment for ODR in other jurisdictions. IIUM Press, International Islamic University Malaysia 2016 Article PeerReviewed application/pdf en http://irep.iium.edu.my/31720/1/31720_Towards%20and%20effective%20Legal.pdf application/pdf en http://irep.iium.edu.my/31720/2/31720_Towards%20and%20effective%20Legal_WOS.pdf Omoola, Sodiq Olalekan and Oseni, Umar Aimhanosi (2016) Towards an effective legal framework for online dispute resolution in e-commerce transactions: trends, traditions, and transitions. IIUM Law Journal, 24 (1). pp. 257-281. ISSN 2289-7852. http://journals.iium.edu.my/iiumlj/index.php/iiumlj/article/view/236 |
| spellingShingle | HF Commerce K Law (General) Omoola, Sodiq Olalekan Oseni, Umar Aimhanosi Towards an effective legal framework for online dispute resolution in e-commerce transactions: trends, traditions, and transitions |
| title | Towards an effective legal framework for online dispute resolution in e-commerce transactions: trends, traditions, and transitions |
| title_full | Towards an effective legal framework for online dispute resolution in e-commerce transactions: trends, traditions, and transitions |
| title_fullStr | Towards an effective legal framework for online dispute resolution in e-commerce transactions: trends, traditions, and transitions |
| title_full_unstemmed | Towards an effective legal framework for online dispute resolution in e-commerce transactions: trends, traditions, and transitions |
| title_short | Towards an effective legal framework for online dispute resolution in e-commerce transactions: trends, traditions, and transitions |
| title_sort | towards an effective legal framework for online dispute resolution in e-commerce transactions: trends, traditions, and transitions |
| topic | HF Commerce K Law (General) |
| url | http://irep.iium.edu.my/31720/ http://irep.iium.edu.my/31720/ http://irep.iium.edu.my/31720/1/31720_Towards%20and%20effective%20Legal.pdf http://irep.iium.edu.my/31720/2/31720_Towards%20and%20effective%20Legal_WOS.pdf |