Consumer protection in the service industry under the Consumer Protection Act 1999

QR Code

Consumer protection in the service industry under the Consumer Protection Act 1999

The Consumer Protection Act 1999 (CPA) that came into force on 15 November 1999 represents a milestone in consumer protection in Malaysia.It has several important provisions, some of which are more beneficial than those found in the law of contract and law of tort since its objective is specifically...

Full description

Bibliographic Details
Main Authors:	Abu Bakar, Elistina, Amin, Naemah
Format:	Article
Language:	English
Published:	Ministry of Domestic Trade, Co-operatives and Consumerism 2011
Subjects:	K Law (General) KPG Malaysia
Online Access:	http://irep.iium.edu.my/3106/ http://irep.iium.edu.my/3106/1/Malaysian_consumer_law_journal_2011v1_22318747.pdf

Similar Items

Product liability under the Consumer Protection Act 1999
by: Amin, Naemah
Published: (1999)

Remedies for breach of implied guarantess in a contract of supply of services under the Malaysian Consumer Protection Act 1999
by: Amin, Naemah, et al.
Published: (2011)

Consumer protection in the supply of services:a comparative study between the Consumer Protection Act 1999 and Islamic law
by: Abu Bakar, Elistina, et al.
Published: (2010)

The Consumer Protection Act 1999: 10 years after
by: Amin, Naemah
Published: (2011)

Burden of proofs under the law of negligence and the consumer Protection Act 1999 in the supply of services
by: Amin, Naemah, et al.
Published: (2011)

The Consumer Expectation Test under the Consumer Protection Act 1999: a viable test for determining the quality and safety of products?
by: Amin, Naemah
Published: (2008)

Liability for defective products: a comparison between Part V and Part X of the Consumer Protection Act 1999
by: Amin, Naemah
Published: (2011)

Consumer protection under Islamic law in the service industry
by: Abu Bakar, Elistina, et al.
Published: (2011)

Consumer protection for sale of goods under the Malaysian Sale of Goods Act 1957 and the Consumer Protection Act 1999: with special reference to quality and fitness of goods
by: Masum, Ahmad, et al.
Published: (2018)

The right of consumers to reject goods under the Consumer Protection Act 1999 – real or illusory?
by: Amin, Naemah
Published: (2009)

Consumer Protection Act 1999 and fair trade practices in Malaysia
by: Amin, Naemah
Published: (2014)

Redress mechanism for consumers in the motor vehicle repair and service industry
by: Abu Bakar, Elistina, et al.
Published: (2011)

Protection of financial consumer in consumer credit industry: The role of Central Bank of Malaysia under the Financial Services Act 2013
by: Ilias, Ibtisam @ Ilyana, et al.
Published: (2017)

ADR for consumers: an appraisal of the tribunal for consumer claims in Malaysia
by: Amin, Naemah, et al.
Published: (2010)

Protecting consumers against unfair contract terms in Malaysia: the Consumer Protection (Amendment) Act 2010
by: Amin, Naemah
Published: (2013)

From doorstep to Internet: consumer protection againts unfair trade practices in Malaysia
by: Amin, Naemah
Published: (2010)

A study on the financial consumer protection in Malaysia with specific reference to the financial services act 2013
by: Ilias, Ibtisam @ Ilyana, et al.
Published: (2016)

The nature of the law on consumer protection
by: Amin, Naemah
Published: (2011)

Review of the tribunal for consumer claims under the Consumer Protection Act 1999 / Nuraisyah Chua Abdullah
by: Abdullah, Nuraisyah Chua
Published: (2012)

Remedies for breach of implied guarantees in a contract of supply of services under the Malaysian Consumer Protection Act 1999
by: Amin, Naemah, et al.
Published: (2011)

Consumer protection under Islamic law in the service industry
by: Abu Bakar, Elistina, et al.
Published: (2011)

The status of consumer protection in Malaysia
by: Amin, Naemah
Published: (2015)

Consumer protection of false halal logo and misleading representation under the consumer Protection Act 1999
by: N., Nasihah, et al.
Published: (2020)

Protecting consumers against unfair contract terms in Malaysia: The Consumer Protection (Amendment) Act 2010
by: Amin, Naemah
Published: (2012)

The adequacy of remedies in consumer transactions: special study in the motor vehicle repair and service industry in Malaysia
by: Amin, Naemah, et al.
Published: (2012)

Consumer protection laws and your businesses
by: Amin, Naemah
Published: (2012)

Consumer protection in Muslim friendly travel agencies services
by: Ayob, Hamidah, et al.
Published: (2016)

Consumer redress mechanisms in Malaysia: prospects and challenges
by: Amin, Naemah
Published: (2007)

Judicial review of the Tribunal for Consumer Claims' awards: a justice for whom?
by: Amin, Naemah
Published: (2011)

Civil liabilities for false halal logo under the Consumer Protection Act 1999
by: Abu Bakar, Elistina, et al.
Published: (2014)

E-consumer protection in Malaysia: misleading information in advertisement
by: Mohd Nor, Roshazlizawati, et al.
Published: (2014)

A critical appraisal on financial consumer protection in Malaysia
by: Ilias, Ibtisam@Ilyana, et al.
Published: (2015)

The issue of quality of goods: e-consumer protection in Malaysia
by: Mohd Nor, Roshazlizawati, et al.
Published: (2015)

Online shopping in Malaysia: legal protection for e-consumers
by: Amin, Naemah, et al.
Published: (2013)

Revisiting Donoghue v. Stevenson: an analysis from the perspective of consumer protection
by: Amin, Naemah
Published: (2009)

Expanding existing tourism redress mechanism to include tourism courts in West Malaysia for the protection of consumers [White paper]
by: Ramli, Noriah, et al.
Published: (2019)

E-consumer protection in delivery of goods: a Malaysian perspective
by: Mohd Nor, Roshazlizawati, et al.
Published: (2016)

An overview of e-consumer protection in sale of goods contracts in Malaysia
by: Amin, Naemah, et al.
Published: (2012)

Consumer protection in Malaysia an analysis of 10 years legal developments(2000-2010)
by: Amin, Naemah
Published: (2011)

Issues on essential elements of formation of e-contract in Malaysia: e-consumers' perspective
by: Amin, Naemah, et al.
Published: (2011)