Assessing government to business services performance: the role of human and organizational factors

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Assessing government to business services performance: the role of human and organizational factors

In an attempt to deliver better service performance to businesses and improve the interactions, many public organizations have transformed their business activities by adopting information systems. The reformations of the government-to-business have led to the evaluation of the system service perfor...

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Bibliographic Details
Main Authors:	Hussin, Husnayati, Kassim, Erne Suzila
Format:	Proceeding Paper
Language:	English
Published:	2010
Subjects:	T Technology (General)
Online Access:	http://irep.iium.edu.my/2948/ http://irep.iium.edu.my/2948/1/PACIS2010-finalVer.pdf

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