On the key factors of usability in small-sized mobile touch-screen application
The purpose of this work is to present a practical study on the key factors of usability in small-sized mobile touch-screen applications. Though using smart phones has brought great easiness in our daily life in many ways, many smart phone applications often remain underutilized due to the poor cons...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Science & Engineering Research Support soCiety (SERSC)
2013
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| Online Access: | http://irep.iium.edu.my/28537/ http://irep.iium.edu.my/28537/1/IJMUE_Feyza_Camera.pdf |
| _version_ | 1848779982134837248 |
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| author | Gündüz, Feyza Pathan, Al-Sakib Khan |
| author_facet | Gündüz, Feyza Pathan, Al-Sakib Khan |
| author_sort | Gündüz, Feyza |
| building | IIUM Repository |
| collection | Online Access |
| description | The purpose of this work is to present a practical study on the key factors of usability in small-sized mobile touch-screen applications. Though using smart phones has brought great easiness in our daily life in many ways, many smart phone applications often remain underutilized due to the poor consideration of end-users in the development phase, thus decreasing potential profit of companies. In this paper, we investigate usability problems for a mobile flight booking application on touch-screen phones, and suggest practical solutions. The application is a critical one that can represent the cases of a wide number of smart phone applications. Main expectations of users are presented from HCI (Human Computer Interaction) perspective and discussed through the case study. Questionnaire and interview methods were used for collecting data. Prototype has also been utilized to verify users' expectations of mobile flight booking more accurately. The interviewees who were in the range of ages 18-40 have been randomly selected for this study, which could be also considered as a realistic set because of their diversity. Results have revealed that users are very much concerned about the easiness and the lucidness of functions. Usability is a highly considerable subject for users to prefer a mobile flight booking application over booking tickets via online or agencies. |
| first_indexed | 2025-11-14T15:26:25Z |
| format | Article |
| id | iium-28537 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T15:26:25Z |
| publishDate | 2013 |
| publisher | Science & Engineering Research Support soCiety (SERSC) |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-285372013-02-13T12:37:52Z http://irep.iium.edu.my/28537/ On the key factors of usability in small-sized mobile touch-screen application Gündüz, Feyza Pathan, Al-Sakib Khan QA75 Electronic computers. Computer science QA76 Computer software The purpose of this work is to present a practical study on the key factors of usability in small-sized mobile touch-screen applications. Though using smart phones has brought great easiness in our daily life in many ways, many smart phone applications often remain underutilized due to the poor consideration of end-users in the development phase, thus decreasing potential profit of companies. In this paper, we investigate usability problems for a mobile flight booking application on touch-screen phones, and suggest practical solutions. The application is a critical one that can represent the cases of a wide number of smart phone applications. Main expectations of users are presented from HCI (Human Computer Interaction) perspective and discussed through the case study. Questionnaire and interview methods were used for collecting data. Prototype has also been utilized to verify users' expectations of mobile flight booking more accurately. The interviewees who were in the range of ages 18-40 have been randomly selected for this study, which could be also considered as a realistic set because of their diversity. Results have revealed that users are very much concerned about the easiness and the lucidness of functions. Usability is a highly considerable subject for users to prefer a mobile flight booking application over booking tickets via online or agencies. Science & Engineering Research Support soCiety (SERSC) 2013 Article PeerReviewed application/pdf en http://irep.iium.edu.my/28537/1/IJMUE_Feyza_Camera.pdf Gündüz, Feyza and Pathan, Al-Sakib Khan (2013) On the key factors of usability in small-sized mobile touch-screen application. International Journal of Multimedia and Ubiquitous Engineering. ISSN 1975-0080 (In Press) http://www.sersc.org/journals/IJMUE/ |
| spellingShingle | QA75 Electronic computers. Computer science QA76 Computer software Gündüz, Feyza Pathan, Al-Sakib Khan On the key factors of usability in small-sized mobile touch-screen application |
| title | On the key factors of usability in small-sized mobile touch-screen application
|
| title_full | On the key factors of usability in small-sized mobile touch-screen application
|
| title_fullStr | On the key factors of usability in small-sized mobile touch-screen application
|
| title_full_unstemmed | On the key factors of usability in small-sized mobile touch-screen application
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| title_short | On the key factors of usability in small-sized mobile touch-screen application
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| title_sort | on the key factors of usability in small-sized mobile touch-screen application |
| topic | QA75 Electronic computers. Computer science QA76 Computer software |
| url | http://irep.iium.edu.my/28537/ http://irep.iium.edu.my/28537/ http://irep.iium.edu.my/28537/1/IJMUE_Feyza_Camera.pdf |