Employee performance evaluation by the AHP: a case study

Employee performance evaluation is designed to assess each individual’s contribution to the organization. The performance of individuals against organizational goals determines whether the organization meets its goals. The basic objectives of performance evaluations are two-fold: firstly to reward e...

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Main Authors: Islam, Rafikul, Mohd Rasad, Shuib
Format: Article
Language:English
Published: National Cheng Kung University 2006
Subjects:
Online Access:http://irep.iium.edu.my/27699/
http://irep.iium.edu.my/27699/1/Employee_Perf_APMR.pdf
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author Islam, Rafikul
Mohd Rasad, Shuib
author_facet Islam, Rafikul
Mohd Rasad, Shuib
author_sort Islam, Rafikul
building IIUM Repository
collection Online Access
description Employee performance evaluation is designed to assess each individual’s contribution to the organization. The performance of individuals against organizational goals determines whether the organization meets its goals. The basic objectives of performance evaluations are two-fold: firstly to reward employees for meeting organizational objectives and secondly to identify which objectives are not met and to develop action plans to ensure they are achieved in future. The present paper uses analytic hierarchy process (AHP) to evaluate employees performances based upon the criteria: quantity/quality of the work, planning/organization, initiative/commitment, teamwork/cooperation, communication and external factors. Each of these criteria has been divided into 3 subcriteria. Two hundred and ninety-four employees of Inter System Maintenance Services Sdn. Bhd. are evaluated on these subcriteria. Overall ranking of the employees has been obtained using the absolute measurement procedure of AHP.
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spelling iium-276992013-03-26T02:21:08Z http://irep.iium.edu.my/27699/ Employee performance evaluation by the AHP: a case study Islam, Rafikul Mohd Rasad, Shuib HF5001 Business. Business Administration HF5549 Personnel management Employee performance evaluation is designed to assess each individual’s contribution to the organization. The performance of individuals against organizational goals determines whether the organization meets its goals. The basic objectives of performance evaluations are two-fold: firstly to reward employees for meeting organizational objectives and secondly to identify which objectives are not met and to develop action plans to ensure they are achieved in future. The present paper uses analytic hierarchy process (AHP) to evaluate employees performances based upon the criteria: quantity/quality of the work, planning/organization, initiative/commitment, teamwork/cooperation, communication and external factors. Each of these criteria has been divided into 3 subcriteria. Two hundred and ninety-four employees of Inter System Maintenance Services Sdn. Bhd. are evaluated on these subcriteria. Overall ranking of the employees has been obtained using the absolute measurement procedure of AHP. National Cheng Kung University 2006 Article PeerReviewed application/pdf en http://irep.iium.edu.my/27699/1/Employee_Perf_APMR.pdf Islam, Rafikul and Mohd Rasad, Shuib (2006) Employee performance evaluation by the AHP: a case study. Asia Pacific Management Review, 11 (3). pp. 163-176. ISSN 1029-3132 http://apmr.management.ncku.edu.tw/comm/updown/DW0711300438.pdf
spellingShingle HF5001 Business. Business Administration
HF5549 Personnel management
Islam, Rafikul
Mohd Rasad, Shuib
Employee performance evaluation by the AHP: a case study
title Employee performance evaluation by the AHP: a case study
title_full Employee performance evaluation by the AHP: a case study
title_fullStr Employee performance evaluation by the AHP: a case study
title_full_unstemmed Employee performance evaluation by the AHP: a case study
title_short Employee performance evaluation by the AHP: a case study
title_sort employee performance evaluation by the ahp: a case study
topic HF5001 Business. Business Administration
HF5549 Personnel management
url http://irep.iium.edu.my/27699/
http://irep.iium.edu.my/27699/
http://irep.iium.edu.my/27699/1/Employee_Perf_APMR.pdf