Service quality and influencing factor on consumer purchase intention of online ticketing: an empirical study in Iran

QR Code

Service quality and influencing factor on consumer purchase intention of online ticketing: an empirical study in Iran

This study gives a report on e-service quality and consumer purchase intention towards online ticketing. In this research, the reasons why some people remain committed to the traditional method of purchasing materials while others have embraced the use of online channels were investigated. The outco...

Full description

Bibliographic Details
Main Authors:	Nikhashemi, Seyed Rajab, Haque, A. K. M. Ahasanul, Yasmin, Farzana, Khatibi, Ali
Format:	Article
Language:	English
Published:	Society of Business and Management Dynamics 2012
Subjects:	HF5001 Business. Business Administration
Online Access:	http://irep.iium.edu.my/26603/ http://irep.iium.edu.my/26603/1/Service_quality_and_influencing_factor_on_consumer_purchase_intention_of_online_Ticketing_An_empirical_study_in_Iran.pdf

Similar Items

Service quality and consumer purchasing intention toward online ticketing: an empirical study in Iran
by: Nikhashemi, Seyed Rajab, et al.
Published: (2012)

Service quality and consumer purchasing intention toward online ticketing: an empirical study in Iran
by: Nikhashemi, Seyed Rajab, et al.
Published: (2012)

The effect of consumer perceptions towards intention to buy air tickets online in Malaysia
by: Lee, Kwee-Fah, et al.
Published: (2017)

Critical factors for developing brand equity: an empirical investigation in Malaysia
by: Silva, Suranga, et al.
Published: (2012)

Purchase intention of foreign products: a study on Bangladeshi consumer perspective
by: Haque, A. K. M. Ahasanul, et al.
Published: (2015)

Critical ivestigation on adoption of e-business towards Malaysian organizational perspective
by: Haque, A. K. M. Ahasanul, et al.
Published: (2012)

An exploratory study on Malaysian consumer’s purchase intention: brand, quality and price perspective
by: Rahman, Sabbir, et al.
Published: (2011)

Non-Muslim consumers’ perception toward purchasing halal food products in Malaysia
by: Haque, A. K. M. Ahasanul, et al.
Published: (2015)

Study on consumer perception towards online ticketing in Malaysia
by: Nikhashemi, Seyed Rajab, et al.
Published: (2011)

Online brand awareness: determining the relative importance of Facebook and other strategies among the Malaysian consumers
by: Haque, A. K. M. Ahasanul, et al.
Published: (2013)

The Application of Internet Technology, Imperatives in Enhancing Customer Relations: An Empirical Study in Iran
by: Haque, A. K. M. Ahasanul
Published: (2012)

Assessing the impact of advertisement towards Malay consumers: an empirical study of fast food restaurants in Malaysia
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)

Customers’ perception towards buying Chinese products: an empirical investigation in Malaysia
by: Sarwar, Abdullah Al-Mamun, et al.
Published: (2013)

Exploring the relationship between religiosity, ethnocentrism and corporate image: young Muslim consumers perspective
by: Haque, A. K. M. Ahasanul, et al.
Published: (2012)

Voluntary sustainability disclosure, revenue, and shareholders wealth- a perspective from Singaporean companies
by: Khaveh, Amir, et al.
Published: (2012)

Muslim consumers’ online purchase intention towards Islamic fashion products: A clothing market case
by: Win, Hla Theingi, et al.
Published: (2016)

The usage of social network as a marketing tool: Malaysian Muslim consumers’ perspective
by: Sarwar, Abdullah Al-Mamun, et al.
Published: (2013)

Purchasing behavior for pirated products: a structural equation modeling approach on Bangladeshi consumers
by: Rahman, Sabbir, et al.
Published: (2011)

Muslim consumers’ purchase behavior towards halal cosmetic products in Malaysia
by: Haque, A. K. M. Ahasanul, et al.
Published: (2018)

Perception of muslim consumers towards tax deduction through Zakat in malaysia: an empirical investigation on muslims in Malaysia
by: Al-Mamun, Abdullah, et al.
Published: (2015)

Export performance of Malaysian Telecommunication products: market prospect and challenges
by: Haque, A. K. M. Ahasanul, et al.
Published: (2013)

Factors influencing purchase of foreign goods by Malay Muslim consumers: a structural equation modelling approach on religiosity and ethnocentrism perspectives
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)

The Impact Of Antecedents And Outcome Of Electronic Word-Of-Mouth On Online Airline Tickets Purchase Intention By Malaysian
by: Lunyai, Janifer
Published: (2020)

Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
by: Nikhashemi, Seyed Rajab, et al.
Published: (2013)

Nutritional and health impacts of religious and vegetarian foods
by: Haque, A. K. M. Ahasanul, et al.
Published: (2018)

Factors determinant of patients’ satisfaction towards health tourism in Malaysia
by: Haque, A. K. M. Ahasanul, et al.
Published: (2018)

Factors influencing consumers' perception in the choice of consumers’ products: a SEM approach on Malaysian consumers’
by: Haque, A. K. M. Ahasanul, et al.
Published: (2010)

Factors influencing buying behavior of piracy products and its impact to Malaysian market
by: Haque, A. K. M. Ahasanul, et al.
Published: (2009)

Factors influencing in selection of online banking products: a conceptual paper on Bangladeshi customer
by: Haque, A. K. M. Ahasanul
Published: (2017)

Muslim consumers’ purchase behavior towards shariah compliant hotels in Malaysia
by: Haque, A. K. M. Ahasanul, et al.
Published: (2019)

Malaysian users’ perception towards facebook as a social networking site
by: Haque, A. K. M. Ahasanul, et al.
Published: (2013)

Teachers’ perception towards total quality management practices in Malaysian Higher Learning Institutions
by: Haque, A. K. M. Ahasanul, et al.
Published: (2013)

Factors determinate customer shopping behaviour through Internet: the Malaysian case
by: Haque, A. K. M. Ahasanul, et al.
Published: (2009)

Religiosity, ethnocentrism end corporate image towards the perception of young muslim consumers: structural equation modelling approach
by: Haque, A. K. M. Ahasanul, et al.
Published: (2011)

The impact of online customer experience (OCE) on service quality in Malaysia
by: Salimi, Mehrdad Salehi Meysam, et al.
Published: (2013)

The determinant factors that influence customers’ behavioral intention in property
by: Hashim, Nurhazirah, et al.
Published: (2018)

Gaining of competitive advantage of Malaysian telecommunication products: measure of competitiveness
by: Haque, A. K. M. Ahasanul, et al.
Published: (2014)

Measuring consumers’ understanding of green marketing objective and concept in relation to environmental protection
by: Haque, A. K. M. Ahasanul, et al.
Published: (2018)

Factors Influencing in Selection of MBA Programs: An Empirical Investigation in Malaysian Higher Learning’s Institutions
by: Sarwar, Abdullah Al-Mamun, et al.
Published: (2012)

Moderating effect of income on the service environment and customers’ behavioral intention
by: Haque, A. K. M. Ahasanul, et al.
Published: (2015)