Reducing medical complaints and ligitation in Malaysia: turning patients' voices into opportunities

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Reducing medical complaints and ligitation in Malaysia: turning patients' voices into opportunities

One of the most important ironies of modern health care is that public expectations are rising faster than the ability og health services to meet them. Patients nowadays no longer want to be treated as passive recipients of medical care. Instead, they want to be treated as co-producers or partners a...

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Bibliographic Details
Main Author:	Jahn Kassim, Puteri Nemie
Format:	Proceeding Paper
Language:	English
Published:	2007
Subjects:	K Law (General)
Online Access:	http://irep.iium.edu.my/26350/ http://irep.iium.edu.my/26350/1/Reducing_Medical_Complaints.pdf

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