The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia
Public transport routes and services are the vital movement agents in urban areas. Amongst issues of public transport performances are waiting time and transfer penalties incurred during multi-modal journey undertakings. This study has applied regression analysis on prolonged waiting time in order t...
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| Format: | Proceeding Paper |
| Language: | English |
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WIT Pres
2013
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| Online Access: | http://irep.iium.edu.my/25962/ http://irep.iium.edu.my/25962/1/Syahriah_Bachok.pdf |
| _version_ | 1848779558969409536 |
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| author | Bachok, Syahriah Mohamed Osman, Mariana Khalid, Ummi Aqilah Zainaldin, Mohd Faisal |
| author2 | brebbia, c |
| author_facet | brebbia, c Bachok, Syahriah Mohamed Osman, Mariana Khalid, Ummi Aqilah Zainaldin, Mohd Faisal |
| author_sort | Bachok, Syahriah |
| building | IIUM Repository |
| collection | Online Access |
| description | Public transport routes and services are the vital movement agents in urban areas. Amongst issues of public transport performances are waiting time and transfer penalties incurred during multi-modal journey undertakings. This study has applied regression analysis on prolonged waiting time in order to quantify passengers’ tolerance to inconsistencies in train departure and arrival times. Some 1000 users of KTM Komuter services, in Kuala Lumpur, Malaysia have participated in this study. The regression analysis model which is being developed shows that high tolerance to waiting time have been persistent among many commuters of the rail services. Several independent variables including socio-demographic and rail services characteristics have been found to have influenced this high level of tolerance. Other models have also been developed for variation to tolerance to punctuality (time arriving), modified ticketing systems, delays time, changing frequency, increased safety eleme n! ts, and convenience levels. The regression analysis results have shown that if these inefficiencies and inconsistencies are not addressed in a timely and systematic manner, public transport services will experience more dwindling numbers of passengers in the near future. The models developed, are deemed to be useful for the services operators and regulators since they are planning and developing various systems improvements in the coming years to encourage mode switching behaviours from private vehicles to public transport use.
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| first_indexed | 2025-11-14T15:19:42Z |
| format | Proceeding Paper |
| id | iium-25962 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T15:19:42Z |
| publishDate | 2013 |
| publisher | WIT Pres |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-259622021-07-27T13:57:26Z http://irep.iium.edu.my/25962/ The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia Bachok, Syahriah Mohamed Osman, Mariana Khalid, Ummi Aqilah Zainaldin, Mohd Faisal HE305 Urban transportation Public transport routes and services are the vital movement agents in urban areas. Amongst issues of public transport performances are waiting time and transfer penalties incurred during multi-modal journey undertakings. This study has applied regression analysis on prolonged waiting time in order to quantify passengers’ tolerance to inconsistencies in train departure and arrival times. Some 1000 users of KTM Komuter services, in Kuala Lumpur, Malaysia have participated in this study. The regression analysis model which is being developed shows that high tolerance to waiting time have been persistent among many commuters of the rail services. Several independent variables including socio-demographic and rail services characteristics have been found to have influenced this high level of tolerance. Other models have also been developed for variation to tolerance to punctuality (time arriving), modified ticketing systems, delays time, changing frequency, increased safety eleme n! ts, and convenience levels. The regression analysis results have shown that if these inefficiencies and inconsistencies are not addressed in a timely and systematic manner, public transport services will experience more dwindling numbers of passengers in the near future. The models developed, are deemed to be useful for the services operators and regulators since they are planning and developing various systems improvements in the coming years to encourage mode switching behaviours from private vehicles to public transport use. WIT Pres brebbia, c tomili, n mera, j ning, b 2013 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/25962/1/Syahriah_Bachok.pdf Bachok, Syahriah and Mohamed Osman, Mariana and Khalid, Ummi Aqilah and Zainaldin, Mohd Faisal (2013) The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia. In: 13th International Conference on Design and Operation in Railway Engineering 2012 (COMPRAIL 2012), 11-13 September 2012, New Forest, UK. |
| spellingShingle | HE305 Urban transportation Bachok, Syahriah Mohamed Osman, Mariana Khalid, Ummi Aqilah Zainaldin, Mohd Faisal The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia |
| title | The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia |
| title_full | The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia |
| title_fullStr | The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia |
| title_full_unstemmed | The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia |
| title_short | The application of regression analysis on users tolerance to prolonged waiting time: the case of KTM Komuter services of Malaysia |
| title_sort | application of regression analysis on users tolerance to prolonged waiting time: the case of ktm komuter services of malaysia |
| topic | HE305 Urban transportation |
| url | http://irep.iium.edu.my/25962/ http://irep.iium.edu.my/25962/1/Syahriah_Bachok.pdf |