Service quality and consumer purchasing intention toward online ticketing: an empirical study in Iran

QR Code

Service quality and consumer purchasing intention toward online ticketing: an empirical study in Iran

This study gives a reports on e-service quality and consumer purchase intention toward online ticketing, in this research we tried to find out why some group of people have stick to traditional channel for their purchase and some other group prefer to use online channel as a tool of shopping. The...

Full description

Bibliographic Details
Main Authors:	Nikhashemi, Seyed Rajab, Haque, A. K. M. Ahasanul, Yasmin, Farzana, Khatibi, Ali
Format:	Proceeding Paper
Language:	English
Published:	2012
Subjects:	H Social Sciences (General)
Online Access:	http://irep.iium.edu.my/25256/ http://irep.iium.edu.my/25256/1/service_quality.pdf

Similar Items

Service quality and consumer purchasing intention toward online ticketing: an empirical study in Iran
by: Nikhashemi, Seyed Rajab, et al.
Published: (2012)

Service quality and influencing factor on consumer purchase intention of online ticketing: an empirical study in Iran
by: Nikhashemi, Seyed Rajab, et al.
Published: (2012)

Study on consumer perception towards online ticketing in Malaysia
by: Nikhashemi, Seyed Rajab, et al.
Published: (2011)

The effect of consumer perceptions towards intention to buy air tickets online in Malaysia
by: Lee, Kwee-Fah, et al.
Published: (2017)

Critical factors for developing brand equity: an empirical investigation in Malaysia
by: Silva, Suranga, et al.
Published: (2012)

Customer online purchase intention towards airline e-ticketing in Klang Valley
by: Chew, Yuh Yiing, et al.
Published: (2013)

Determining intention to buy air e-tickets in Malaysia
by: Kwee-Fah, Lee, et al.
Published: (2019)

Influence Of Internet In Determining Purchase Of Online Flight Tickets
by: Ragava, N.r. Dhurgaletchimi
Published: (2016)

Purchase intention of foreign products: a study on Bangladeshi consumer perspective
by: Haque, A. K. M. Ahasanul, et al.
Published: (2015)

The Impact Of Antecedents And Outcome Of Electronic Word-Of-Mouth On Online Airline Tickets Purchase Intention By Malaysian
by: Lunyai, Janifer
Published: (2020)

The effect of country of origin image, ethnocentrism, and religiosity on purchase intentions: an empirical investigation on Bangladeshi consumers
by: Haque, A. K. M. Ahasanul, et al.
Published: (2015)

The effectiveness of e-advertisement towards customer purchase intention: Malaysian perspective
by: Nikhashemi, Seyed Rajab, et al.
Published: (2013)

An empirical study towards consumer perception in selecting mobile telecom service providers in Malaysia
by: Haque, A. K. M. Ahasanul, et al.
Published: (2010)

An exploratory study on Malaysian consumer’s purchase intention: brand, quality and price perspective
by: Rahman, Sabbir, et al.
Published: (2011)

Driving forces of hypermarket's customer loyalty: an empirical study in Malaysia
by: Nikhashemi, Seyed Rajab, et al.
Published: (2014)

Factors influencing consumer ethical decision making of purchasing pirated software: structural equation modelling on Malaysian consumer
by: Haque, A. K. M. Ahasanul, et al.
Published: (2010)

Determinants of Tunisian consumer purchase intention halal certified products: a qualitative study
by: Loussaief, Aida, et al.
Published: (2018)

Role of brand personality and consumer brand identification on hypermarket brand evaluation and loyalty development among Malaysian customers
by: Nikhashemi, Seyed Rajab
Published: (2015)

Internet technology, Crm and customer loyalty: customer retention and satisfaction perspective
by: Nikhashemi, Seyed Rajab, et al.
Published: (2013)

Critical ivestigation on adoption of e-business towards Malaysian organizational perspective
by: Haque, A. K. M. Ahasanul, et al.
Published: (2012)

Customer buying behavior intentions of internet service providers - the role of service quality and its aspects, satisfaction and value
by: Nikhashemi, Seyed Rajab, et al.
Published: (2013)

Muslim consumers’ purchase behavior towards shariah compliant hotels in Malaysia
by: Haque, A. K. M. Ahasanul, et al.
Published: (2019)

The mediating influence of service failure explanation on customer repurchase intention through customers satisfaction
by: Tarofder, Arun Kumar, et al.
Published: (2016)

Non-Muslim consumers’ perception toward purchasing halal food products in Malaysia
by: Haque, A. K. M. Ahasanul, et al.
Published: (2015)

Malaysian customer's perception on e-ticketing for flight reservation
by: Sarwar, Abdullah Al-Mamun, et al.
Published: (2012)

The effect of different media ads on consumer’s purchase intension: a pragmatic exploration on the Bangladeshi fast food industry
by: Haque, A. K. M. Ahasanul, et al.
Published: (2012)

The impact of negative e-WOM on consumers’ purchase intention: The Malaysian context
by: Haque, A. K. M. Ahasanul, et al.
Published: (2019)

An analysis of the determinants influencing the consumers‟ intention towards adoption of e-ticketing on transportation in Malaysia
by: Tang, Jia Jiin, et al.
Published: (2011)

A proposed framework model for the online service quality of airline ticketing / Aida Wati Hashim
by: Hashim, Aida Wati
Published: (2005)

Drivers of Consumers Online Purchasing Intention in China on Singles’ Day
by: Zhao, Xiaqing
Published: (2015)

Factors affecting consumer’s continuance online purchase intention in Malaysia
by: Yap, M. F., et al.
Published: (2013)

Influencing Factors Of Online Advertising Towards Consumer Purchase Intention
by: Ren, Hongyan
Published: (2009)

Influence of website attributes on consumer's online purchase intention in Malaysia
by: Omoloju, Mariam Adedoja
Published: (2023)

Influence of website attributes on consumer’s online purchase intention in Malaysia
by: Adedoja, Omoloju Mariam, et al.
Published: (2022)

Online brand awareness: determining the relative importance of Facebook and other strategies among the Malaysian consumers
by: Haque, A. K. M. Ahasanul, et al.
Published: (2013)

Bulan Restu bus ticketing system (online)
by: Sarawanakumar, Segar
Published: (2012)

Determinants of purchasing intention on e-ticketing system among working adults in Malaysia / Nur Izzati Kamarulzaman
by: Kamarulzaman, Nur Izzati
Published: (2020)

Critical factors in determining customer satisfaction toward internet shopping in Malaysia
by: Nikhashemi, Seyed Rajab, et al.
Published: (2013)

Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
by: Nikhashemi, Seyed Rajab, et al.
Published: (2013)

The influence of online consumer reviews on purchase intention among young adults
by: Osman, Syuhaily, et al.
Published: (2022)