Counselling skills in higher education: a case study of selected academic administrators

The study examined the experiences of selected academic administrators of IIUM who were involved in student advising. The study involved an in depth qualitative approach,using individual interviews, focus group discussion and document analysis. The aims of the study were to identify the kinds of pro...

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Main Author: Hussien, Suhailah
Format: Article
Language:English
Published: Persatuan Kaunseling Malaysia 2011
Subjects:
Online Access:http://irep.iium.edu.my/24372/
http://irep.iium.edu.my/24372/1/counselling_skills_in_higher_education.pdf
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author Hussien, Suhailah
author_facet Hussien, Suhailah
author_sort Hussien, Suhailah
building IIUM Repository
collection Online Access
description The study examined the experiences of selected academic administrators of IIUM who were involved in student advising. The study involved an in depth qualitative approach,using individual interviews, focus group discussion and document analysis. The aims of the study were to identify the kinds of problems faced by the students, the nature of advice and assistance provided by the academic administrators to the students, and the knowledge and skills that the academic administrators needed in order to help the students. Data gathered were analysed using the thematic approach and guided by the objectives of the study. The findings of the study indicated that the students faced academic and discipline problems that were related to the students’ psychological, family, and relationship problems. The nature of advice and assistance that the academic administrators provided concerned academic and personal matters. It was found that the academic administrators lacked advising and helping skills. Thus, the study suggests that lecturers in higher education should be equipped with counselling skills and training should be provided as part of the academic staff professional development.
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spelling iium-243722012-06-27T00:25:04Z http://irep.iium.edu.my/24372/ Counselling skills in higher education: a case study of selected academic administrators Hussien, Suhailah LB2300 Higher Education The study examined the experiences of selected academic administrators of IIUM who were involved in student advising. The study involved an in depth qualitative approach,using individual interviews, focus group discussion and document analysis. The aims of the study were to identify the kinds of problems faced by the students, the nature of advice and assistance provided by the academic administrators to the students, and the knowledge and skills that the academic administrators needed in order to help the students. Data gathered were analysed using the thematic approach and guided by the objectives of the study. The findings of the study indicated that the students faced academic and discipline problems that were related to the students’ psychological, family, and relationship problems. The nature of advice and assistance that the academic administrators provided concerned academic and personal matters. It was found that the academic administrators lacked advising and helping skills. Thus, the study suggests that lecturers in higher education should be equipped with counselling skills and training should be provided as part of the academic staff professional development. Persatuan Kaunseling Malaysia 2011 Article PeerReviewed application/pdf en http://irep.iium.edu.my/24372/1/counselling_skills_in_higher_education.pdf Hussien, Suhailah (2011) Counselling skills in higher education: a case study of selected academic administrators. Jurnal PERKAMA, 17. pp. 93-103. ISSN 0127-6301 http://jurnalperkama.blogspot.com/
spellingShingle LB2300 Higher Education
Hussien, Suhailah
Counselling skills in higher education: a case study of selected academic administrators
title Counselling skills in higher education: a case study of selected academic administrators
title_full Counselling skills in higher education: a case study of selected academic administrators
title_fullStr Counselling skills in higher education: a case study of selected academic administrators
title_full_unstemmed Counselling skills in higher education: a case study of selected academic administrators
title_short Counselling skills in higher education: a case study of selected academic administrators
title_sort counselling skills in higher education: a case study of selected academic administrators
topic LB2300 Higher Education
url http://irep.iium.edu.my/24372/
http://irep.iium.edu.my/24372/
http://irep.iium.edu.my/24372/1/counselling_skills_in_higher_education.pdf