Al Wakalah and Customers’ Preferences toward It: A Case Study of Two Takaful Companies in Malaysia
The agency system has been the main distribution channel for insurers. However, Syarikat Takaful Malaysia Berhad (STMB) does not implement it, while Takaful Nasional Sendirian Berhad (TNSB) does. This has a lot to do with juristic opinions (ikhtilaf)on whether a takaful company (mudarib) can use p...
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| Format: | Article |
| Language: | English English |
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Association of Muslim Social Scientists
2005
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| Online Access: | http://irep.iium.edu.my/23767/ http://irep.iium.edu.my/23767/1/Al_Wakalah_and_Customers_Preferences_toward_It_-_AJISS.pdf http://irep.iium.edu.my/23767/4/AJISS2005.pdf |
| _version_ | 1848779208754462720 |
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| author | Annuar, Hairul Azlan |
| author_facet | Annuar, Hairul Azlan |
| author_sort | Annuar, Hairul Azlan |
| building | IIUM Repository |
| collection | Online Access |
| description | The agency system has been the main distribution channel for
insurers. However, Syarikat Takaful Malaysia Berhad (STMB)
does not implement it, while Takaful Nasional Sendirian Berhad (TNSB) does. This has a lot to do with juristic opinions (ikhtilaf)on whether a takaful company (mudarib) can use part of the participants’capital (rabb al-mal) to pay for management expenses.An exploratory survey was undertaken to ascertain the respondents’perception on the importance of agents. My study showed that customers prefer the agency system (al-wakalah) and that this system can generate greater benefits (manfa`at) to both parties. |
| first_indexed | 2025-11-14T15:14:08Z |
| format | Article |
| id | iium-23767 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-14T15:14:08Z |
| publishDate | 2005 |
| publisher | Association of Muslim Social Scientists |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-237672013-02-13T19:21:10Z http://irep.iium.edu.my/23767/ Al Wakalah and Customers’ Preferences toward It: A Case Study of Two Takaful Companies in Malaysia Annuar, Hairul Azlan HF5601 Accounting. Bookkeeping The agency system has been the main distribution channel for insurers. However, Syarikat Takaful Malaysia Berhad (STMB) does not implement it, while Takaful Nasional Sendirian Berhad (TNSB) does. This has a lot to do with juristic opinions (ikhtilaf)on whether a takaful company (mudarib) can use part of the participants’capital (rabb al-mal) to pay for management expenses.An exploratory survey was undertaken to ascertain the respondents’perception on the importance of agents. My study showed that customers prefer the agency system (al-wakalah) and that this system can generate greater benefits (manfa`at) to both parties. Association of Muslim Social Scientists 2005 Article PeerReviewed application/pdf en http://irep.iium.edu.my/23767/1/Al_Wakalah_and_Customers_Preferences_toward_It_-_AJISS.pdf application/pdf en http://irep.iium.edu.my/23767/4/AJISS2005.pdf Annuar, Hairul Azlan (2005) Al Wakalah and Customers’ Preferences toward It: A Case Study of Two Takaful Companies in Malaysia. American Journal of Islamic Social Sciences, 22 (1). pp. 28-49. ISSN 0742-6763 |
| spellingShingle | HF5601 Accounting. Bookkeeping Annuar, Hairul Azlan Al Wakalah and Customers’ Preferences toward It: A Case Study of Two Takaful Companies in Malaysia |
| title | Al Wakalah and Customers’ Preferences toward It: A Case Study of Two Takaful Companies in Malaysia |
| title_full | Al Wakalah and Customers’ Preferences toward It: A Case Study of Two Takaful Companies in Malaysia |
| title_fullStr | Al Wakalah and Customers’ Preferences toward It: A Case Study of Two Takaful Companies in Malaysia |
| title_full_unstemmed | Al Wakalah and Customers’ Preferences toward It: A Case Study of Two Takaful Companies in Malaysia |
| title_short | Al Wakalah and Customers’ Preferences toward It: A Case Study of Two Takaful Companies in Malaysia |
| title_sort | al wakalah and customers’ preferences toward it: a case study of two takaful companies in malaysia |
| topic | HF5601 Accounting. Bookkeeping |
| url | http://irep.iium.edu.my/23767/ http://irep.iium.edu.my/23767/1/Al_Wakalah_and_Customers_Preferences_toward_It_-_AJISS.pdf http://irep.iium.edu.my/23767/4/AJISS2005.pdf |