Quality management practices in construction projects in the context of Malaysian construction industry

There is a gap of understanding on the practices of quality management in the building construction projects in the context of Malaysian construction industry as similar researches are hardly obtained from the literatures reviewed. This research is conducted to minimize such gap of understanding. It...

Full description

Bibliographic Details
Main Authors: Tan, Chin Keng, Abdul Rahman, Hamzah
Format: Proceeding Paper
Language:English
Published: 2009
Subjects:
Online Access:http://irep.iium.edu.my/2315/
http://irep.iium.edu.my/2315/1/Microsoft_Word_-_AUBEA2009Paper_FinalManuscripts_-TanChinKeng.pdf
_version_ 1848775987865583616
author Tan, Chin Keng
Abdul Rahman, Hamzah
author_facet Tan, Chin Keng
Abdul Rahman, Hamzah
author_sort Tan, Chin Keng
building IIUM Repository
collection Online Access
description There is a gap of understanding on the practices of quality management in the building construction projects in the context of Malaysian construction industry as similar researches are hardly obtained from the literatures reviewed. This research is conducted to minimize such gap of understanding. It aims to identify the constructs of quality management practices and explore the practices of quality management in building construction projects in the context of Malaysian construction industry through a questionnaire survey. The research findings reveal that there are weaknesses in the practices of quality management at the aspects cost of quality, information and analysis, quality attitude and culture, customer focus, and continuous improvement and sustainability. It is recommended that the construction organizations to enhance their awareness and commitment on the implementation of formal quality management system to improve the weaknesses in their quality management practices.
first_indexed 2025-11-14T14:22:56Z
format Proceeding Paper
id iium-2315
institution International Islamic University Malaysia
institution_category Local University
language English
last_indexed 2025-11-14T14:22:56Z
publishDate 2009
recordtype eprints
repository_type Digital Repository
spelling iium-23152015-07-08T01:12:53Z http://irep.iium.edu.my/2315/ Quality management practices in construction projects in the context of Malaysian construction industry Tan, Chin Keng Abdul Rahman, Hamzah HD28 Management. Industrial Management There is a gap of understanding on the practices of quality management in the building construction projects in the context of Malaysian construction industry as similar researches are hardly obtained from the literatures reviewed. This research is conducted to minimize such gap of understanding. It aims to identify the constructs of quality management practices and explore the practices of quality management in building construction projects in the context of Malaysian construction industry through a questionnaire survey. The research findings reveal that there are weaknesses in the practices of quality management at the aspects cost of quality, information and analysis, quality attitude and culture, customer focus, and continuous improvement and sustainability. It is recommended that the construction organizations to enhance their awareness and commitment on the implementation of formal quality management system to improve the weaknesses in their quality management practices. 2009-07-07 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/2315/1/Microsoft_Word_-_AUBEA2009Paper_FinalManuscripts_-TanChinKeng.pdf Tan, Chin Keng and Abdul Rahman, Hamzah (2009) Quality management practices in construction projects in the context of Malaysian construction industry. In: 34TH AUBEA Annual Conference, 7-10 July, 2009, University Of South Australia, Adelaide, Australia. http://aibs.com.au/e_news/resources/aubea_call_for_papers.pdf
spellingShingle HD28 Management. Industrial Management
Tan, Chin Keng
Abdul Rahman, Hamzah
Quality management practices in construction projects in the context of Malaysian construction industry
title Quality management practices in construction projects in the context of Malaysian construction industry
title_full Quality management practices in construction projects in the context of Malaysian construction industry
title_fullStr Quality management practices in construction projects in the context of Malaysian construction industry
title_full_unstemmed Quality management practices in construction projects in the context of Malaysian construction industry
title_short Quality management practices in construction projects in the context of Malaysian construction industry
title_sort quality management practices in construction projects in the context of malaysian construction industry
topic HD28 Management. Industrial Management
url http://irep.iium.edu.my/2315/
http://irep.iium.edu.my/2315/
http://irep.iium.edu.my/2315/1/Microsoft_Word_-_AUBEA2009Paper_FinalManuscripts_-TanChinKeng.pdf