Development of a Crowd-Stress Index (CSI) for use in risk assessment

A Crowd Stress Index for use in risk assessment was developed in four parts: a literature review to identify relevant factors and understand the terms 'crowd' and 'crowding'; a study on an underground train; personal interviews; and a climatic chamber experiment in which physiolo...

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Main Authors: Parsons, K., Mohd Mahudin, Nor Diana
Other Authors: Bust, P.D.
Format: Book Chapter
Language:English
Published: Taylor & Francis 2009
Subjects:
Online Access:http://irep.iium.edu.my/2125/
http://irep.iium.edu.my/2125/3/Parsons_Mohd_Mahudin_2004.pdf
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author Parsons, K.
Mohd Mahudin, Nor Diana
author2 Bust, P.D.
author_facet Bust, P.D.
Parsons, K.
Mohd Mahudin, Nor Diana
author_sort Parsons, K.
building IIUM Repository
collection Online Access
description A Crowd Stress Index for use in risk assessment was developed in four parts: a literature review to identify relevant factors and understand the terms 'crowd' and 'crowding'; a study on an underground train; personal interviews; and a climatic chamber experiment in which physiological and subjective measures were taken from people in a crowd. Eight components were identified; physical, social, personal, crowd characteristics, crowd dynamics, crowd behaviour, location, and psychological. Ninety-two questions in a risk assessment questionnaire provide the data for scores on 42 themes, leading to scores on the eight components in terms of contribution to crowd stress and finally as single index value ranging from ‘no crowd stress’ to ‘extremely high crowd stress’. The index appears sufficiently well developed for validation in practical applications.
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spelling iium-21252011-09-15T02:34:38Z http://irep.iium.edu.my/2125/ Development of a Crowd-Stress Index (CSI) for use in risk assessment Parsons, K. Mohd Mahudin, Nor Diana BF176 Psychological tests and testing BF636 Applied psychology A Crowd Stress Index for use in risk assessment was developed in four parts: a literature review to identify relevant factors and understand the terms 'crowd' and 'crowding'; a study on an underground train; personal interviews; and a climatic chamber experiment in which physiological and subjective measures were taken from people in a crowd. Eight components were identified; physical, social, personal, crowd characteristics, crowd dynamics, crowd behaviour, location, and psychological. Ninety-two questions in a risk assessment questionnaire provide the data for scores on 42 themes, leading to scores on the eight components in terms of contribution to crowd stress and finally as single index value ranging from ‘no crowd stress’ to ‘extremely high crowd stress’. The index appears sufficiently well developed for validation in practical applications. Taylor & Francis Bust, P.D. 2009 Book Chapter PeerReviewed application/pdf en http://irep.iium.edu.my/2125/3/Parsons_Mohd_Mahudin_2004.pdf Parsons, K. and Mohd Mahudin, Nor Diana (2009) Development of a Crowd-Stress Index (CSI) for use in risk assessment. In: Contemporary Ergonomics 1984-2008: Selected Papers and an Overview of the Ergonomics Society Annual Conference. Taylor & Francis, United Kingdom. ISBN 978-0-415-80434-9 http://www.taylorandfrancis.com/books/details/9780415804349/
spellingShingle BF176 Psychological tests and testing
BF636 Applied psychology
Parsons, K.
Mohd Mahudin, Nor Diana
Development of a Crowd-Stress Index (CSI) for use in risk assessment
title Development of a Crowd-Stress Index (CSI) for use in risk assessment
title_full Development of a Crowd-Stress Index (CSI) for use in risk assessment
title_fullStr Development of a Crowd-Stress Index (CSI) for use in risk assessment
title_full_unstemmed Development of a Crowd-Stress Index (CSI) for use in risk assessment
title_short Development of a Crowd-Stress Index (CSI) for use in risk assessment
title_sort development of a crowd-stress index (csi) for use in risk assessment
topic BF176 Psychological tests and testing
BF636 Applied psychology
url http://irep.iium.edu.my/2125/
http://irep.iium.edu.my/2125/
http://irep.iium.edu.my/2125/3/Parsons_Mohd_Mahudin_2004.pdf