Measuring information contents quality of E-Services through mobile devices

Mobile devices are important channel for delivering services especially when most users are more dependable on these devices. Information Contents is abundant and accessible by these devices anytime and anywhere. However. there is lack effort that focus on how to ensure the information contents acc...

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Main Authors: Zamzami, Ikhlas, Mahmud, Murni
Format: Book Chapter
Language:English
Published: IIUM Press 2011
Subjects:
Online Access:http://irep.iium.edu.my/20434/
http://irep.iium.edu.my/20434/1/Measuring_Information_Contents_Quality_of_E-Services_through_Mobile_Devices.pdf
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author Zamzami, Ikhlas
Mahmud, Murni
author_facet Zamzami, Ikhlas
Mahmud, Murni
author_sort Zamzami, Ikhlas
building IIUM Repository
collection Online Access
description Mobile devices are important channel for delivering services especially when most users are more dependable on these devices. Information Contents is abundant and accessible by these devices anytime and anywhere. However. there is lack effort that focus on how to ensure the information contents accessed using mobile devices has high quality and satisfy the users. Often time, the same contents which are accessible from the standard size computers are left for the mobile device. The challenges are displaying the most important contents to be seen on the small screen of the mobile device. This book chapter describe interface design and information quality needs and user satisfactions measurement within electronic services. It focuses on the framework to measure relevant qualities and examine relationship among them.
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format Book Chapter
id iium-20434
institution International Islamic University Malaysia
institution_category Local University
language English
last_indexed 2025-11-14T15:04:10Z
publishDate 2011
publisher IIUM Press
recordtype eprints
repository_type Digital Repository
spelling iium-204342012-11-26T03:10:57Z http://irep.iium.edu.my/20434/ Measuring information contents quality of E-Services through mobile devices Zamzami, Ikhlas Mahmud, Murni QA75 Electronic computers. Computer science Mobile devices are important channel for delivering services especially when most users are more dependable on these devices. Information Contents is abundant and accessible by these devices anytime and anywhere. However. there is lack effort that focus on how to ensure the information contents accessed using mobile devices has high quality and satisfy the users. Often time, the same contents which are accessible from the standard size computers are left for the mobile device. The challenges are displaying the most important contents to be seen on the small screen of the mobile device. This book chapter describe interface design and information quality needs and user satisfactions measurement within electronic services. It focuses on the framework to measure relevant qualities and examine relationship among them. IIUM Press 2011 Book Chapter PeerReviewed application/pdf en http://irep.iium.edu.my/20434/1/Measuring_Information_Contents_Quality_of_E-Services_through_Mobile_Devices.pdf Zamzami, Ikhlas and Mahmud, Murni (2011) Measuring information contents quality of E-Services through mobile devices. In: The web: Its utilisation, evaluation and security. IIUM Press, Gombak, pp. 240-249. ISBN 978-967-418-112-3 http://rms.research.iium.edu.my/bookstore/default.aspx
spellingShingle QA75 Electronic computers. Computer science
Zamzami, Ikhlas
Mahmud, Murni
Measuring information contents quality of E-Services through mobile devices
title Measuring information contents quality of E-Services through mobile devices
title_full Measuring information contents quality of E-Services through mobile devices
title_fullStr Measuring information contents quality of E-Services through mobile devices
title_full_unstemmed Measuring information contents quality of E-Services through mobile devices
title_short Measuring information contents quality of E-Services through mobile devices
title_sort measuring information contents quality of e-services through mobile devices
topic QA75 Electronic computers. Computer science
url http://irep.iium.edu.my/20434/
http://irep.iium.edu.my/20434/
http://irep.iium.edu.my/20434/1/Measuring_Information_Contents_Quality_of_E-Services_through_Mobile_Devices.pdf