The future skill-sets expectations of IT graduates in Malaysia IT outsourcing industry
The issue of IT outsourcing (ITO) impact on IT workforce has been at the forefront agenda of many discussions in many developed countries so much so that the concerns have been tense in that more IT jobs will be transferred to developing countries which provide IT outsourcing services. In addition,...
| Main Authors: | , , , |
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| Other Authors: | |
| Format: | Proceeding Paper |
| Language: | English English |
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WSEAS Press
2008
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/17423/ http://irep.iium.edu.my/17423/1/E-ACTIVITIES07.pdf http://irep.iium.edu.my/17423/4/TOC_E-ACTIVITIES.pdf |
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| author | Ahlan, Abdul Rahman Arshad, Yusri Suhaimi, Mohd Adam Hussin, Husnayati |
| author2 | Zaharim, Azami |
| author_facet | Zaharim, Azami Ahlan, Abdul Rahman Arshad, Yusri Suhaimi, Mohd Adam Hussin, Husnayati |
| author_sort | Ahlan, Abdul Rahman |
| building | IIUM Repository |
| collection | Online Access |
| description | The issue of IT outsourcing (ITO) impact on IT workforce has been at the forefront agenda of many discussions in many developed countries so much so that the concerns have been tense in that more IT jobs will be transferred to
developing countries which provide IT outsourcing services. In addition, with the growth of IT outsourcing and emerging
new outsourcing business models such as utility demand, application service provider, business process outsourcing,
offshore outsourcing and many more servicing different industry vertical sectors increase the demand for multiple IT skills and capabilities of IT workforce. In this study, we review relevant literature, newspapers and non-academic articles, websites of companies, governments and non-governmental organisations and others. An outsourcing Malaysia (OM) CEO roundtable discussion was also held to hear the practitioners' views on the topic. Further to that, we sought in-depth insights from seven senior executive managements in service provider firms on the skill sets requirements of fresh IT graduates to fulfill the market needs of IT outsourcing in Malaysia. The four-member research team found that technical, soft and problem-solving skills are the main concerns raised by the key informants. This is in line with the literature review and also the present higher education policy concerns by the Malaysia government. |
| first_indexed | 2025-11-14T14:55:35Z |
| format | Proceeding Paper |
| id | iium-17423 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-14T14:55:35Z |
| publishDate | 2008 |
| publisher | WSEAS Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-174232013-06-25T05:35:13Z http://irep.iium.edu.my/17423/ The future skill-sets expectations of IT graduates in Malaysia IT outsourcing industry Ahlan, Abdul Rahman Arshad, Yusri Suhaimi, Mohd Adam Hussin, Husnayati T Technology (General) T55.4 Industrial engineering.Management engineering. T58.6 Management information systems The issue of IT outsourcing (ITO) impact on IT workforce has been at the forefront agenda of many discussions in many developed countries so much so that the concerns have been tense in that more IT jobs will be transferred to developing countries which provide IT outsourcing services. In addition, with the growth of IT outsourcing and emerging new outsourcing business models such as utility demand, application service provider, business process outsourcing, offshore outsourcing and many more servicing different industry vertical sectors increase the demand for multiple IT skills and capabilities of IT workforce. In this study, we review relevant literature, newspapers and non-academic articles, websites of companies, governments and non-governmental organisations and others. An outsourcing Malaysia (OM) CEO roundtable discussion was also held to hear the practitioners' views on the topic. Further to that, we sought in-depth insights from seven senior executive managements in service provider firms on the skill sets requirements of fresh IT graduates to fulfill the market needs of IT outsourcing in Malaysia. The four-member research team found that technical, soft and problem-solving skills are the main concerns raised by the key informants. This is in line with the literature review and also the present higher education policy concerns by the Malaysia government. WSEAS Press Zaharim, Azami Mastorakis, Nikos Gonos, Ioannis 2008 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/17423/1/E-ACTIVITIES07.pdf application/pdf en http://irep.iium.edu.my/17423/4/TOC_E-ACTIVITIES.pdf Ahlan, Abdul Rahman and Arshad, Yusri and Suhaimi, Mohd Adam and Hussin, Husnayati (2008) The future skill-sets expectations of IT graduates in Malaysia IT outsourcing industry. In: 7th WSEAS International Conference on E-ACTIVITIES (E-ACTIVITIES '08), 29-31 December, 2008, Cairo, Egypt. http://www.wseas.org/ |
| spellingShingle | T Technology (General) T55.4 Industrial engineering.Management engineering. T58.6 Management information systems Ahlan, Abdul Rahman Arshad, Yusri Suhaimi, Mohd Adam Hussin, Husnayati The future skill-sets expectations of IT graduates in Malaysia IT outsourcing industry |
| title | The future skill-sets expectations of IT graduates in Malaysia IT outsourcing industry |
| title_full | The future skill-sets expectations of IT graduates in Malaysia IT outsourcing industry |
| title_fullStr | The future skill-sets expectations of IT graduates in Malaysia IT outsourcing industry |
| title_full_unstemmed | The future skill-sets expectations of IT graduates in Malaysia IT outsourcing industry |
| title_short | The future skill-sets expectations of IT graduates in Malaysia IT outsourcing industry |
| title_sort | future skill-sets expectations of it graduates in malaysia it outsourcing industry |
| topic | T Technology (General) T55.4 Industrial engineering.Management engineering. T58.6 Management information systems |
| url | http://irep.iium.edu.my/17423/ http://irep.iium.edu.my/17423/ http://irep.iium.edu.my/17423/1/E-ACTIVITIES07.pdf http://irep.iium.edu.my/17423/4/TOC_E-ACTIVITIES.pdf |