Services quality in higher education institution: perspective from students with different abilities

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Services quality in higher education institution: perspective from students with different abilities

Abstract Recent societal changes and recognition of the importance of having good quality services in higher education have pushed the issues to the top of the research agenda within higher education sectors. The notion of the incompatibility of service quality and higher education is changing fast...

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Bibliographic Details
Main Authors:	Hamedon, Siti Rohimi, Saad, Nurulwahida
Format:	Proceeding Paper
Language:	English English
Published:	2012
Subjects:	H91 General special LB2300 Higher Education
Online Access:	http://irep.iium.edu.my/15827/ http://irep.iium.edu.my/15827/1/UCEC2012-abstract.pdf http://irep.iium.edu.my/15827/2/-UCEC2012.pdf

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