Electronic transaction of internet banking and its perception of Malaysian online customers
The purpose of this research is to find out significant factors of consumers’ perception on e-banking transaction by Malaysian bank consumers. The study utilizes a combination of theoretical frameworks and quantitative techniques o testify the statistical relationships between consumer perceptions o...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Academic Journals
2009
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/1347/ http://irep.iium.edu.my/1347/1/Electronic_Transaction_for_Internet_Banking_and_its_Perception_to_Malaysian_online_Customers.pdf |
| _version_ | 1848775837637148672 |
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| author | Haque, A. K. M. Ahasanul Tarofder, Arun Kumar Rahman, Sabbir Raquib, Md. Abdur |
| author_facet | Haque, A. K. M. Ahasanul Tarofder, Arun Kumar Rahman, Sabbir Raquib, Md. Abdur |
| author_sort | Haque, A. K. M. Ahasanul |
| building | IIUM Repository |
| collection | Online Access |
| description | The purpose of this research is to find out significant factors of consumers’ perception on e-banking transaction by Malaysian bank consumers. The study utilizes a combination of theoretical frameworks and quantitative techniques o testify the statistical relationships between consumer perceptions on e-banking transaction. Meanwhile factor analysis was performed to extraction and make initial decision on the number of factors underlying asset of measured variables of interest. Thereafter structural equation mode (SEM) was estimated to anticipate the effects of the explanatory variables. This study shows that only protected transaction, have significant impact on consumers’ perception about e-banking security, followed by service quality and regulatory frame work issues. This study is the first that seeks to ascertain the insight into e-banking in Malaysia, which has not been previously been investigated and much statistical significance makes this study a potential cornerstone for future research. Therefore, this study thus sets an important benchmark for further research in the area. |
| first_indexed | 2025-11-14T14:20:33Z |
| format | Article |
| id | iium-1347 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T14:20:33Z |
| publishDate | 2009 |
| publisher | Academic Journals |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-13472011-08-09T04:22:24Z http://irep.iium.edu.my/1347/ Electronic transaction of internet banking and its perception of Malaysian online customers Haque, A. K. M. Ahasanul Tarofder, Arun Kumar Rahman, Sabbir Raquib, Md. Abdur HG1501 Banking The purpose of this research is to find out significant factors of consumers’ perception on e-banking transaction by Malaysian bank consumers. The study utilizes a combination of theoretical frameworks and quantitative techniques o testify the statistical relationships between consumer perceptions on e-banking transaction. Meanwhile factor analysis was performed to extraction and make initial decision on the number of factors underlying asset of measured variables of interest. Thereafter structural equation mode (SEM) was estimated to anticipate the effects of the explanatory variables. This study shows that only protected transaction, have significant impact on consumers’ perception about e-banking security, followed by service quality and regulatory frame work issues. This study is the first that seeks to ascertain the insight into e-banking in Malaysia, which has not been previously been investigated and much statistical significance makes this study a potential cornerstone for future research. Therefore, this study thus sets an important benchmark for further research in the area. Academic Journals 2009-06 Article PeerReviewed application/pdf en http://irep.iium.edu.my/1347/1/Electronic_Transaction_for_Internet_Banking_and_its_Perception_to_Malaysian_online_Customers.pdf Haque, A. K. M. Ahasanul and Tarofder, Arun Kumar and Rahman, Sabbir and Raquib, Md. Abdur (2009) Electronic transaction of internet banking and its perception of Malaysian online customers. African Journal of Business Management, 3. pp. 248-259. ISSN 1993-8233 http://www.academicjournals.org/AJBM/abstracts/abstracts/abstracts2009/June/Haque%20et%20al..htm |
| spellingShingle | HG1501 Banking Haque, A. K. M. Ahasanul Tarofder, Arun Kumar Rahman, Sabbir Raquib, Md. Abdur Electronic transaction of internet banking and its perception of Malaysian online customers |
| title | Electronic transaction of internet banking and its perception of Malaysian online customers |
| title_full | Electronic transaction of internet banking and its perception of Malaysian online customers |
| title_fullStr | Electronic transaction of internet banking and its perception of Malaysian online customers |
| title_full_unstemmed | Electronic transaction of internet banking and its perception of Malaysian online customers |
| title_short | Electronic transaction of internet banking and its perception of Malaysian online customers |
| title_sort | electronic transaction of internet banking and its perception of malaysian online customers |
| topic | HG1501 Banking |
| url | http://irep.iium.edu.my/1347/ http://irep.iium.edu.my/1347/ http://irep.iium.edu.my/1347/1/Electronic_Transaction_for_Internet_Banking_and_its_Perception_to_Malaysian_online_Customers.pdf |