Practice follows structure: QM in Malaysian
public hospitals

QR Code

Practice follows structure: QM in Malaysian public hospitals

Purpose – The main aim of this study is to provide an empirical analysis on the practice of quality management among employees of Malaysian public hospitals at the district, state and national level hospitals. This paper aims to perform a comparative analysis on quality management practices among th...

Full description

Bibliographic Details
Main Author:	Abd. Manaf, Noor Hazilah
Format:	Article
Language:	English
Published:	Emerald Group Publishing Limited 2009
Subjects:	H Social Sciences (General)
Online Access:	http://irep.iium.edu.my/1237/ http://irep.iium.edu.my/1237/1/Practice_follows.pdf

Similar Items

Practice follows structure : QM in Malaysian public hospitals
by: Abd. Manaf, Noor Hazilah
Published: (2009)

Inpatient satisfaction: an analysis of Malaysian public hospitals
by: Abd. Manaf, Noor Hazilah
Published: (2012)

The effect of organisational structure on quality management in public hospitals in a developing nation: a comparative study between district, state and national level hospitals in Malaysia
by: Abd. Manaf, Noor Hazilah
Published: (2006)

Access to information and use of it as a dimension of preparedness for hospital practice among Malaysian housemen
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2013)

Competence in medical practice as perceived by Malaysian medical interns: a measurement invariance analysis
by: Adewale, Abideen Adeyemi, et al.
Published: (2012)

Quality management in Malaysian public health care
by: Abd. Manaf, Noor Hazilah
Published: (2005)

Effects of six sigma initiatives in Malaysian private hospitals
by: Ahmed, Selim, et al.
Published: (2019)

Between rhetoric and reality physicians and implementation of quality management in healthcare service
by: Abd. Manaf, Noor Hazilah
Published: (2007)

A QM/MM study of the nature of the entatic state in plastocyanin
by: Hurd, Catherine A., et al.
Published: (2016)

Patient satisfaction as an indicator of service quality in malaysian public hospitals
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2009)

Determinants of customer satisfaction on retail banks in New Zealand: an empirical analysis using structural equation modeling
by: Abdullah, Moha Asri, et al.
Published: (2014)

Patient Satisfaction as an Indicator of Service Quality in Malaysian Public Hospitals
by: Noor Hazilah , Abd Manaf, et al.
Published: (2009)

Lean management and Islamic perspective: convergence in diversity
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2011)

Practice of quality management in an MSQH accredited hospital: a case study on Bentong Hospital
by: Abd. Manaf, Noor Hazilah
Published: (2009)

Turnover intention among public sector health workforce: is job satisfaction the issue?
by: Roslan Johari, Mohd Ghazali, et al.
Published: (2014)

Measuring the service quality of airline services in Malaysia
by: Abdullah, Kalthom, et al.
Published: (2007)

Potentials of energy efficiency in a public hospital: a case Study in Hospital Kajang
by: Samsudin, Sheikh Saiful Azam
Published: (2022)

Effects of Lean Six Sigma application in healthcare services: a literature review
by: Ahmed, Sellim, et al.
Published: (2013)

Managerial Perceptions towards The Role Of Public Relations: Public Relations Practices In The Malaysian Hotel Industry
by: Chin, Xin Yi, et al.
Published: (2017)

Medical tourist’s perception in selecting their destination: a global perspective
by: Sarwar, Abdullah Al-Mamun, et al.
Published: (2012)

Factors influencing the perception of medical tourist in selection of their destination : a global perspective
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2012)

Kerosene draw at Petronas Terengganu Refinery
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2011)

A Combination of Receptor-Based Pharmacophore Modeling & QM Techniques for Identification of Human Chymase Inhibitors
by: Arooj, Mahreen, et al.
Published: (2013)

Hospital Waste Management Practices: Explanation from Medical Personnel
by: Suriati, Deraman, et al.
Published: (2021)

Islamic banking services in Malaysia: the extent of customer satisfaction with quality of service
by: Abdullah, Moha Asri, et al.
Published: (2013)

A conceptual study on hospital information system in public hospital of Bangladesh: Electronic medical record and clinical information system perspective
by: Haque, Mahbubul, et al.
Published: (2013)

Reporting practices of Malaysian public universities: The extent of accountability disclosure
by: Ismail, Suhaiza, et al.
Published: (2011)

An Evaluation Of The User Performance Impact: Health Information System Use In Kuwait Public Hospitals
by: Alkouse, Reem H Y A
Published: (2022)

Knowledge sharing practices in a local public training institute
by: Liaw, Annie
Published: (2014)

Determinants of suicidal behaviour in Malaysia
by: Cheah, Yong Kang, et al.
Published: (2018)

Understanding public sentiment of Malaysians on the 2023 Israel-Hamas war: a case study of the Al-ahliarab hospital explosion on Twitter
by: Arvind, Matheven
Published: (2024)

Measuring quality performance between public and private hospitals in Malaysia
by: Ahmed, Selim, et al.
Published: (2017)

IIUM tracer study 2016 follow up
by: Isa, Khadijah, et al.
Published: (2017)

IIUM tracer study 2015 follow up
by: Rokis, Rohaiza, et al.
Published: (2016)

IIUM tracer study 2013 follow up
Published: (2013)

Factors influencing trust in public institutions among Malaysians
by: Syed Abdullah Idid, Syed Arabi
Published: (2016)

Fostering Resilience, Work-life Balance And Well Being In Promoting A Sustainable Workforce Among Women In Malaysian Public Hospitals
by: Yusof, Nadzrah
Published: (2023)

Job Demand-Resources And Performance Among Physicians In The Jordan Public Hospital
by: Qaralleh, Samer Jibril O. Talal'Ah
Published: (2024)

Satisfaction Among Gen Y patients: a case study of students at the International Islamic University Malaysia
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2010)

Development of electric vehicle: public perception and attitude, the Malaysian approach
by: Afroz, Rafia, et al.
Published: (2014)