A survey of usability awareness in IT industry
This paper reports a survey result of usability awareness in the information technology (IT) industry. The survey involved 72 personnel who were IT-practitioners, non-IT practitioners and IT students based on their involvement in the IT development process. Generally, they require more exposure...
| Main Authors: | , , |
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| Format: | Proceeding Paper |
| Language: | English |
| Published: |
2011
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/10794/ http://irep.iium.edu.my/10794/1/Usability_Awareness.pdf |
| _version_ | 1848777255440875520 |
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| author | Hussein, Idyawati Mahmud, Murni Md. Tap, Abu Osman |
| author_facet | Hussein, Idyawati Mahmud, Murni Md. Tap, Abu Osman |
| author_sort | Hussein, Idyawati |
| building | IIUM Repository |
| collection | Online Access |
| description | This paper reports a survey result of usability
awareness in the information technology (IT) industry. The
survey involved 72 personnel who were IT-practitioners, non-IT
practitioners and IT students based on their involvement in the
IT development process. Generally, they require more exposure
to understand the usability importance and practice. Result
reveals there is no significant different on the usability awareness
between IT practitioners (e.g. software developer, system analyst
etc.), non-IT practitioners (e.g. sales and marketing personnel)
and IT student in IT industry. Finding indicates that usability is
perceived as a “common sense” knowledge for both IT and non-
IT practitioners. The international standard for usability is
lacking in the IT development projects. The degree of
recognition of Human-Computer Interaction (HCI) and usability
terminology is higher than expected, but the practice towards
usability received lack attention. Profiles from the students who
work as trainee and non-IT personnel indicated a relatively high
condition on blaming themselves for not understanding current
system interfaces in use. This study provides an indication of
current usability awareness following user-experience (UX)
development |
| first_indexed | 2025-11-14T14:43:05Z |
| format | Proceeding Paper |
| id | iium-10794 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T14:43:05Z |
| publishDate | 2011 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-107942012-03-20T08:28:44Z http://irep.iium.edu.my/10794/ A survey of usability awareness in IT industry Hussein, Idyawati Mahmud, Murni Md. Tap, Abu Osman T Technology (General) T58.5 Information technology This paper reports a survey result of usability awareness in the information technology (IT) industry. The survey involved 72 personnel who were IT-practitioners, non-IT practitioners and IT students based on their involvement in the IT development process. Generally, they require more exposure to understand the usability importance and practice. Result reveals there is no significant different on the usability awareness between IT practitioners (e.g. software developer, system analyst etc.), non-IT practitioners (e.g. sales and marketing personnel) and IT student in IT industry. Finding indicates that usability is perceived as a “common sense” knowledge for both IT and non- IT practitioners. The international standard for usability is lacking in the IT development projects. The degree of recognition of Human-Computer Interaction (HCI) and usability terminology is higher than expected, but the practice towards usability received lack attention. Profiles from the students who work as trainee and non-IT personnel indicated a relatively high condition on blaming themselves for not understanding current system interfaces in use. This study provides an indication of current usability awareness following user-experience (UX) development 2011 Proceeding Paper NonPeerReviewed application/pdf en http://irep.iium.edu.my/10794/1/Usability_Awareness.pdf Hussein, Idyawati and Mahmud, Murni and Md. Tap, Abu Osman (2011) A survey of usability awareness in IT industry. In: 2011 International Conference on User Science and Engineering (i-USEr), 29 November -2 December 2011, Universiti Teknologi Mara, Shah Alam. |
| spellingShingle | T Technology (General) T58.5 Information technology Hussein, Idyawati Mahmud, Murni Md. Tap, Abu Osman A survey of usability awareness in IT industry |
| title | A survey of usability awareness in IT industry |
| title_full | A survey of usability awareness in IT industry |
| title_fullStr | A survey of usability awareness in IT industry |
| title_full_unstemmed | A survey of usability awareness in IT industry |
| title_short | A survey of usability awareness in IT industry |
| title_sort | survey of usability awareness in it industry |
| topic | T Technology (General) T58.5 Information technology |
| url | http://irep.iium.edu.my/10794/ http://irep.iium.edu.my/10794/1/Usability_Awareness.pdf |