Reorienting primary health care for addressing chronic conditions in remote Australia and the South Pacific: Review of evidence and lessons from an innovative quality improvement process

This paper reviews what is known about the challenges of implementing quality improvement programs and draws on data from a systematic continuous quality improvement (CQI) project in remote communities in Australia and Fiji, known as Audit and Best practice for Chronic Disease, to synthesise lessons...

Full description

Bibliographic Details
Main Authors: Gardner, K., Bailie, R., Si, D., O'Donoghue, L., Kennedy, C., Liddle, H., Cox, Rhonda, Kwedza, R., Fittock, M., Hains, J., Dowden, M., Connors, C., Burke, H., Beaver, C.
Format: Journal Article
Published: Blackwell Publishing 2011
Online Access:http://hdl.handle.net/20.500.11937/9993
_version_ 1848746135356702720
author Gardner, K.
Bailie, R.
Si, D.
O'Donoghue, L.
Kennedy, C.
Liddle, H.
Cox, Rhonda
Kwedza, R.
Fittock, M.
Hains, J.
Dowden, M.
Connors, C.
Burke, H.
Beaver, C.
author_facet Gardner, K.
Bailie, R.
Si, D.
O'Donoghue, L.
Kennedy, C.
Liddle, H.
Cox, Rhonda
Kwedza, R.
Fittock, M.
Hains, J.
Dowden, M.
Connors, C.
Burke, H.
Beaver, C.
author_sort Gardner, K.
building Curtin Institutional Repository
collection Online Access
description This paper reviews what is known about the challenges of implementing quality improvement programs and draws on data from a systematic continuous quality improvement (CQI) project in remote communities in Australia and Fiji, known as Audit and Best practice for Chronic Disease, to synthesise lessons and discuss the potential for broader application in low and middle income countries, including Pacific Island countries and territories. Although a number of systematic reviews have indicated that quality improvement programs can be effective in changing professional practice and improving the quality of care and patient outcomes, little is known about the key ingredients for change or how services use and implement different strategies to achieve improvements. We identify key features of an innovative CQI model and factors related to implementation that support improvement in diabetes service delivery and intermediate outcomes. Requirements for supporting CQI are identified and the potential for wider application discussed. It is argued that the participatory action research approach supports innovation and broad-based change and the evidence it has produced extends the current knowledge base and facilitates the translation of knowledge into action, for both policy and practice.
first_indexed 2025-11-14T06:28:26Z
format Journal Article
id curtin-20.500.11937-9993
institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T06:28:26Z
publishDate 2011
publisher Blackwell Publishing
recordtype eprints
repository_type Digital Repository
spelling curtin-20.500.11937-99932017-09-13T14:54:25Z Reorienting primary health care for addressing chronic conditions in remote Australia and the South Pacific: Review of evidence and lessons from an innovative quality improvement process Gardner, K. Bailie, R. Si, D. O'Donoghue, L. Kennedy, C. Liddle, H. Cox, Rhonda Kwedza, R. Fittock, M. Hains, J. Dowden, M. Connors, C. Burke, H. Beaver, C. This paper reviews what is known about the challenges of implementing quality improvement programs and draws on data from a systematic continuous quality improvement (CQI) project in remote communities in Australia and Fiji, known as Audit and Best practice for Chronic Disease, to synthesise lessons and discuss the potential for broader application in low and middle income countries, including Pacific Island countries and territories. Although a number of systematic reviews have indicated that quality improvement programs can be effective in changing professional practice and improving the quality of care and patient outcomes, little is known about the key ingredients for change or how services use and implement different strategies to achieve improvements. We identify key features of an innovative CQI model and factors related to implementation that support improvement in diabetes service delivery and intermediate outcomes. Requirements for supporting CQI are identified and the potential for wider application discussed. It is argued that the participatory action research approach supports innovation and broad-based change and the evidence it has produced extends the current knowledge base and facilitates the translation of knowledge into action, for both policy and practice. 2011 Journal Article http://hdl.handle.net/20.500.11937/9993 10.1111/j.1440-1584.2010.01181.x Blackwell Publishing restricted
spellingShingle Gardner, K.
Bailie, R.
Si, D.
O'Donoghue, L.
Kennedy, C.
Liddle, H.
Cox, Rhonda
Kwedza, R.
Fittock, M.
Hains, J.
Dowden, M.
Connors, C.
Burke, H.
Beaver, C.
Reorienting primary health care for addressing chronic conditions in remote Australia and the South Pacific: Review of evidence and lessons from an innovative quality improvement process
title Reorienting primary health care for addressing chronic conditions in remote Australia and the South Pacific: Review of evidence and lessons from an innovative quality improvement process
title_full Reorienting primary health care for addressing chronic conditions in remote Australia and the South Pacific: Review of evidence and lessons from an innovative quality improvement process
title_fullStr Reorienting primary health care for addressing chronic conditions in remote Australia and the South Pacific: Review of evidence and lessons from an innovative quality improvement process
title_full_unstemmed Reorienting primary health care for addressing chronic conditions in remote Australia and the South Pacific: Review of evidence and lessons from an innovative quality improvement process
title_short Reorienting primary health care for addressing chronic conditions in remote Australia and the South Pacific: Review of evidence and lessons from an innovative quality improvement process
title_sort reorienting primary health care for addressing chronic conditions in remote australia and the south pacific: review of evidence and lessons from an innovative quality improvement process
url http://hdl.handle.net/20.500.11937/9993