Managing Disputes for a Sustainable Construction: A Perspective of Settlement Facilitating Elements in Negotiations
Construction 4.0 presents a multitude of opportunities; however, it also increases the chance of disputes. Efficient dispute management contributes to the sustainable production of construction works. Enhancing negotiation management and negotiators’ settlement ability is valuable, given that negoti...
| Main Authors: | , , |
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| Format: | Journal Article |
| Published: |
2023
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| Online Access: | http://purl.org/au-research/grants/arc/IC180100030 http://hdl.handle.net/20.500.11937/96290 |
| _version_ | 1848766128940122112 |
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| author | Lin, S. Li, Keyao (Eden) Cheung, S. |
| author_facet | Lin, S. Li, Keyao (Eden) Cheung, S. |
| author_sort | Lin, S. |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Construction 4.0 presents a multitude of opportunities; however, it also increases the chance of disputes. Efficient dispute management contributes to the sustainable production of construction works. Enhancing negotiation management and negotiators’ settlement ability is valuable, given that negotiation is recognized as the most effective dispute resolution method. This study explores negotiation settlement by identifying negotiators’ settlement facilitating elements in construction dispute negotiation (CDN). A purposive literature review identified six key elements, naming preparation, integration, goodwill, continuity, commitment, and self-efficacy. With data collected from experienced construction dispute negotiators, the partial least squares structural equation modeling (PLS-SEM) results confirmed the significance of these elements. Accordingly, recommendations for negotiators include (i) technique (i.e., good preparation and applying integrative tactics); (ii) interaction (i.e., showing goodwill and relationship maintenance); and (iii) attitude (i.e., commitment to negotiate and being confident) if the negotiation settlement is desired. Management can implement these recommendations in their training manual to cultivate negotiators’ problem solving and settlement-oriented mindset. Negotiators can also review their behaviors throughout the negotiations and make timely adjustments as deemed necessary. Reaching an amicable negotiated settlement would not only save resources, preserving business relationships is of equal importance for a sustainable construction industry. |
| first_indexed | 2025-11-14T11:46:14Z |
| format | Journal Article |
| id | curtin-20.500.11937-96290 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T11:46:14Z |
| publishDate | 2023 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-962902024-11-25T00:10:22Z Managing Disputes for a Sustainable Construction: A Perspective of Settlement Facilitating Elements in Negotiations Lin, S. Li, Keyao (Eden) Cheung, S. Construction 4.0 presents a multitude of opportunities; however, it also increases the chance of disputes. Efficient dispute management contributes to the sustainable production of construction works. Enhancing negotiation management and negotiators’ settlement ability is valuable, given that negotiation is recognized as the most effective dispute resolution method. This study explores negotiation settlement by identifying negotiators’ settlement facilitating elements in construction dispute negotiation (CDN). A purposive literature review identified six key elements, naming preparation, integration, goodwill, continuity, commitment, and self-efficacy. With data collected from experienced construction dispute negotiators, the partial least squares structural equation modeling (PLS-SEM) results confirmed the significance of these elements. Accordingly, recommendations for negotiators include (i) technique (i.e., good preparation and applying integrative tactics); (ii) interaction (i.e., showing goodwill and relationship maintenance); and (iii) attitude (i.e., commitment to negotiate and being confident) if the negotiation settlement is desired. Management can implement these recommendations in their training manual to cultivate negotiators’ problem solving and settlement-oriented mindset. Negotiators can also review their behaviors throughout the negotiations and make timely adjustments as deemed necessary. Reaching an amicable negotiated settlement would not only save resources, preserving business relationships is of equal importance for a sustainable construction industry. 2023 Journal Article http://hdl.handle.net/20.500.11937/96290 10.3390/buildings13102578 http://purl.org/au-research/grants/arc/IC180100030 https://creativecommons.org/licenses/by/4.0/ fulltext |
| spellingShingle | Lin, S. Li, Keyao (Eden) Cheung, S. Managing Disputes for a Sustainable Construction: A Perspective of Settlement Facilitating Elements in Negotiations |
| title | Managing Disputes for a Sustainable Construction: A Perspective of Settlement Facilitating Elements in Negotiations |
| title_full | Managing Disputes for a Sustainable Construction: A Perspective of Settlement Facilitating Elements in Negotiations |
| title_fullStr | Managing Disputes for a Sustainable Construction: A Perspective of Settlement Facilitating Elements in Negotiations |
| title_full_unstemmed | Managing Disputes for a Sustainable Construction: A Perspective of Settlement Facilitating Elements in Negotiations |
| title_short | Managing Disputes for a Sustainable Construction: A Perspective of Settlement Facilitating Elements in Negotiations |
| title_sort | managing disputes for a sustainable construction: a perspective of settlement facilitating elements in negotiations |
| url | http://purl.org/au-research/grants/arc/IC180100030 http://hdl.handle.net/20.500.11937/96290 |