Project benefits management - a survey
Information technology (IT) projects are implemented to provide benefits to the organisation. This paper reports some of the research findings into the process of benefits management by project managers in IT projects in Perth, Western Australia. The information was gathered from in-depth structured...
| Main Authors: | , |
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| Format: | Conference Paper |
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Project Management Global
2003
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| Online Access: | http://hdl.handle.net/20.500.11937/9612 |
| _version_ | 1848745999643705344 |
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| author | Baccarini, David Bennington, P. |
| author_facet | Baccarini, David Bennington, P. |
| author_sort | Baccarini, David |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Information technology (IT) projects are implemented to provide benefits to the organisation. This paper reports some of the research findings into the process of benefits management by project managers in IT projects in Perth, Western Australia. The information was gathered from in-depth structured interviews with IT project managers from twenty-five organisations.The key conclusions are: Project managers agree for the need to improve benefits management processes but paradoxically there are many examples of poor benefits management Project managers overstate the benefits to gain project approval, so it is not surprising that senior management has doubts that IT delivers real business benefits. IT projects managers have a strong leaning towards efficiency benefits, indicating a lack of awareness of IT projects' role in achieving effectiveness benefits |
| first_indexed | 2025-11-14T06:26:17Z |
| format | Conference Paper |
| id | curtin-20.500.11937-9612 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T06:26:17Z |
| publishDate | 2003 |
| publisher | Project Management Global |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-96122017-01-30T11:13:48Z Project benefits management - a survey Baccarini, David Bennington, P. benefits management IT project management Information technology (IT) projects are implemented to provide benefits to the organisation. This paper reports some of the research findings into the process of benefits management by project managers in IT projects in Perth, Western Australia. The information was gathered from in-depth structured interviews with IT project managers from twenty-five organisations.The key conclusions are: Project managers agree for the need to improve benefits management processes but paradoxically there are many examples of poor benefits management Project managers overstate the benefits to gain project approval, so it is not surprising that senior management has doubts that IT delivers real business benefits. IT projects managers have a strong leaning towards efficiency benefits, indicating a lack of awareness of IT projects' role in achieving effectiveness benefits 2003 Conference Paper http://hdl.handle.net/20.500.11937/9612 Project Management Global restricted |
| spellingShingle | benefits management IT project management Baccarini, David Bennington, P. Project benefits management - a survey |
| title | Project benefits management - a survey |
| title_full | Project benefits management - a survey |
| title_fullStr | Project benefits management - a survey |
| title_full_unstemmed | Project benefits management - a survey |
| title_short | Project benefits management - a survey |
| title_sort | project benefits management - a survey |
| topic | benefits management IT project management |
| url | http://hdl.handle.net/20.500.11937/9612 |