Construction and psychometric testing of the EMPATHIC questionnaire measuring parent satisfaction in the pediatric intensive care unit

Purpose: To construct and test the reliability and validity of the EMpowerment of PArents in THe Intensive Care (EMPATHIC) questionnaire measuring parent satisfaction in the pediatric intensive care unit (PICU). Methods: Structured development and psychometric testing of a parent satisfaction-with-c...

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Main Authors: Latour, Jos, Van Goudoever, J., Duivenvoorden, H., Albers, M., Van Dam, N., Dullaart, E., Van Heerde, M., De Neef, M., Verlaat, C., Van Vught, E., Hazelzet, J.
Format: Journal Article
Published: 2011
Online Access:http://hdl.handle.net/20.500.11937/9601
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author Latour, Jos
Van Goudoever, J.
Duivenvoorden, H.
Albers, M.
Van Dam, N.
Dullaart, E.
Van Heerde, M.
De Neef, M.
Verlaat, C.
Van Vught, E.
Hazelzet, J.
author_facet Latour, Jos
Van Goudoever, J.
Duivenvoorden, H.
Albers, M.
Van Dam, N.
Dullaart, E.
Van Heerde, M.
De Neef, M.
Verlaat, C.
Van Vught, E.
Hazelzet, J.
author_sort Latour, Jos
building Curtin Institutional Repository
collection Online Access
description Purpose: To construct and test the reliability and validity of the EMpowerment of PArents in THe Intensive Care (EMPATHIC) questionnaire measuring parent satisfaction in the pediatric intensive care unit (PICU). Methods: Structured development and psychometric testing of a parent satisfaction-with-care instrument with the results of two cohorts of parents (n = 2,046) from eight PICUs in the Netherlands. Results: In the first cohort, 667/1,055 (63%) parents participated followed by 551/991 (56%) parents in the second cohort. The empirical structure of the instrument was established by confirmatory factor analysis with the first sample of parents confirming 65 statements within five theoretically conceptualized domains: information, care and cure, organization, parental participation, and professional attitude. The standardized factor loadings were greater than 0.40 in 63 statements. Cronbach’s α, a measure of reliability, per domain ranged from 0.73 to 0.93 in both cohorts with no significant difference documenting the reliability over time. Beside rigorous content and face validity, the congruent validity of the instrument showed adequate correlation with four gold standard questions measuring overall satisfaction. The non-differential validity was confirmed with no significant differences between the population characteristics and the domains, except that parents with a child for a surgical admission were more satisfied on information issues. Conclusions: The final EMPATHIC questionnaire incorporates 65 statements. The empirical structure of the satisfaction statements and domains was satisfactory. The reliability and validity proved to be adequate. The EMPATHIC questionnaire is a valid quality performance indicator to measure quality of care as perceived by parents.
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spelling curtin-20.500.11937-96012017-09-13T14:48:44Z Construction and psychometric testing of the EMPATHIC questionnaire measuring parent satisfaction in the pediatric intensive care unit Latour, Jos Van Goudoever, J. Duivenvoorden, H. Albers, M. Van Dam, N. Dullaart, E. Van Heerde, M. De Neef, M. Verlaat, C. Van Vught, E. Hazelzet, J. Purpose: To construct and test the reliability and validity of the EMpowerment of PArents in THe Intensive Care (EMPATHIC) questionnaire measuring parent satisfaction in the pediatric intensive care unit (PICU). Methods: Structured development and psychometric testing of a parent satisfaction-with-care instrument with the results of two cohorts of parents (n = 2,046) from eight PICUs in the Netherlands. Results: In the first cohort, 667/1,055 (63%) parents participated followed by 551/991 (56%) parents in the second cohort. The empirical structure of the instrument was established by confirmatory factor analysis with the first sample of parents confirming 65 statements within five theoretically conceptualized domains: information, care and cure, organization, parental participation, and professional attitude. The standardized factor loadings were greater than 0.40 in 63 statements. Cronbach’s α, a measure of reliability, per domain ranged from 0.73 to 0.93 in both cohorts with no significant difference documenting the reliability over time. Beside rigorous content and face validity, the congruent validity of the instrument showed adequate correlation with four gold standard questions measuring overall satisfaction. The non-differential validity was confirmed with no significant differences between the population characteristics and the domains, except that parents with a child for a surgical admission were more satisfied on information issues. Conclusions: The final EMPATHIC questionnaire incorporates 65 statements. The empirical structure of the satisfaction statements and domains was satisfactory. The reliability and validity proved to be adequate. The EMPATHIC questionnaire is a valid quality performance indicator to measure quality of care as perceived by parents. 2011 Journal Article http://hdl.handle.net/20.500.11937/9601 10.1007/s00134-010-2042-y fulltext
spellingShingle Latour, Jos
Van Goudoever, J.
Duivenvoorden, H.
Albers, M.
Van Dam, N.
Dullaart, E.
Van Heerde, M.
De Neef, M.
Verlaat, C.
Van Vught, E.
Hazelzet, J.
Construction and psychometric testing of the EMPATHIC questionnaire measuring parent satisfaction in the pediatric intensive care unit
title Construction and psychometric testing of the EMPATHIC questionnaire measuring parent satisfaction in the pediatric intensive care unit
title_full Construction and psychometric testing of the EMPATHIC questionnaire measuring parent satisfaction in the pediatric intensive care unit
title_fullStr Construction and psychometric testing of the EMPATHIC questionnaire measuring parent satisfaction in the pediatric intensive care unit
title_full_unstemmed Construction and psychometric testing of the EMPATHIC questionnaire measuring parent satisfaction in the pediatric intensive care unit
title_short Construction and psychometric testing of the EMPATHIC questionnaire measuring parent satisfaction in the pediatric intensive care unit
title_sort construction and psychometric testing of the empathic questionnaire measuring parent satisfaction in the pediatric intensive care unit
url http://hdl.handle.net/20.500.11937/9601