How can people benefit, and who benefits most, from using socialisation-oriented social media at work? An affordance perspective

Past research has predominantly regarded (private) socialisation-oriented social media (SoSM) use at work as a counterproductive behaviour and has thus focussed more on its dark side. However, given the prevalence of social media in today's work life and the various affordances this technology...

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Main Authors: Wang, B., Liu, Y., Qian, J., Parker, Sharon
Format: Journal Article
Published: 2023
Online Access:http://purl.org/au-research/grants/arc/FL160100033
http://hdl.handle.net/20.500.11937/95168
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author Wang, B.
Liu, Y.
Qian, J.
Parker, Sharon
author_facet Wang, B.
Liu, Y.
Qian, J.
Parker, Sharon
author_sort Wang, B.
building Curtin Institutional Repository
collection Online Access
description Past research has predominantly regarded (private) socialisation-oriented social media (SoSM) use at work as a counterproductive behaviour and has thus focussed more on its dark side. However, given the prevalence of social media in today's work life and the various affordances this technology can have, social media might have important bright sides. In this research, drawing on the affordance perspective, we propose that the day-to-day use of SoSM at work is positively associated with perceptions of social connectedness, which is further positively associated with life satisfaction and task performance. We examined our hypotheses using an experience sampling study of 134 full-time employees in China across 10 consecutive workdays. The results of multilevel modelling showed that, as expected, daily SoSM use at work related positively with employees' perceptions of social connectedness, which in turn predicted their daily life satisfaction and daily task performance. We also found that the relationship between daily SoSM use at work and perceived social connectedness was stronger for employees with higher, rather than lower, perceived workloads. We suggest this moderating effect occurs because social media is an efficient medium, providing greater affordances, through which busy workers can meet their belongingness needs. Overall, our study sheds light on the previously less-studied positive effects of social media use at work.
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institution Curtin University Malaysia
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spelling curtin-20.500.11937-951682024-07-02T04:09:31Z How can people benefit, and who benefits most, from using socialisation-oriented social media at work? An affordance perspective Wang, B. Liu, Y. Qian, J. Parker, Sharon Past research has predominantly regarded (private) socialisation-oriented social media (SoSM) use at work as a counterproductive behaviour and has thus focussed more on its dark side. However, given the prevalence of social media in today's work life and the various affordances this technology can have, social media might have important bright sides. In this research, drawing on the affordance perspective, we propose that the day-to-day use of SoSM at work is positively associated with perceptions of social connectedness, which is further positively associated with life satisfaction and task performance. We examined our hypotheses using an experience sampling study of 134 full-time employees in China across 10 consecutive workdays. The results of multilevel modelling showed that, as expected, daily SoSM use at work related positively with employees' perceptions of social connectedness, which in turn predicted their daily life satisfaction and daily task performance. We also found that the relationship between daily SoSM use at work and perceived social connectedness was stronger for employees with higher, rather than lower, perceived workloads. We suggest this moderating effect occurs because social media is an efficient medium, providing greater affordances, through which busy workers can meet their belongingness needs. Overall, our study sheds light on the previously less-studied positive effects of social media use at work. 2023 Journal Article http://hdl.handle.net/20.500.11937/95168 10.1111/1748-8583.12504 http://purl.org/au-research/grants/arc/FL160100033 restricted
spellingShingle Wang, B.
Liu, Y.
Qian, J.
Parker, Sharon
How can people benefit, and who benefits most, from using socialisation-oriented social media at work? An affordance perspective
title How can people benefit, and who benefits most, from using socialisation-oriented social media at work? An affordance perspective
title_full How can people benefit, and who benefits most, from using socialisation-oriented social media at work? An affordance perspective
title_fullStr How can people benefit, and who benefits most, from using socialisation-oriented social media at work? An affordance perspective
title_full_unstemmed How can people benefit, and who benefits most, from using socialisation-oriented social media at work? An affordance perspective
title_short How can people benefit, and who benefits most, from using socialisation-oriented social media at work? An affordance perspective
title_sort how can people benefit, and who benefits most, from using socialisation-oriented social media at work? an affordance perspective
url http://purl.org/au-research/grants/arc/FL160100033
http://hdl.handle.net/20.500.11937/95168