How do humans learn about the reliability of automation?

In a range of settings, human operators make decisions with the assistance of automation, the reliability of which can vary depending upon context. Currently, the processes by which humans track the level of reliability of automation are unclear. In the current study, we test cognitive models of lea...

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Main Authors: Strickland, Luke, Farrell, S., Wilson, Micah, Hutchinson, J., Loft, S.
Format: Journal Article
Language:English
Published: 2024
Subjects:
Online Access:http://purl.org/au-research/grants/arc/DE230100171
http://hdl.handle.net/20.500.11937/94790
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author Strickland, Luke
Farrell, S.
Wilson, Micah
Hutchinson, J.
Loft, S.
author_facet Strickland, Luke
Farrell, S.
Wilson, Micah
Hutchinson, J.
Loft, S.
author_sort Strickland, Luke
building Curtin Institutional Repository
collection Online Access
description In a range of settings, human operators make decisions with the assistance of automation, the reliability of which can vary depending upon context. Currently, the processes by which humans track the level of reliability of automation are unclear. In the current study, we test cognitive models of learning that could potentially explain how humans track automation reliability. We fitted several alternative cognitive models to a series of participants’ judgements of automation reliability observed in a maritime classification task in which participants were provided with automated advice. We examined three experiments including eight between-subjects conditions and 240 participants in total. Our results favoured a two-kernel delta-rule model of learning, which specifies that humans learn by prediction error, and respond according to a learning rate that is sensitive to environmental volatility. However, we found substantial heterogeneity in learning processes across participants. These outcomes speak to the learning processes underlying how humans estimate automation reliability and thus have implications for practice.
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spelling curtin-20.500.11937-947902024-05-09T08:10:02Z How do humans learn about the reliability of automation? Strickland, Luke Farrell, S. Wilson, Micah Hutchinson, J. Loft, S. Automation reliability Cognitive model Human-automation teaming Learning Humans Task Performance and Analysis Reproducibility of Results Learning Judgment Automation Humans Reproducibility of Results Learning Judgment Task Performance and Analysis Automation In a range of settings, human operators make decisions with the assistance of automation, the reliability of which can vary depending upon context. Currently, the processes by which humans track the level of reliability of automation are unclear. In the current study, we test cognitive models of learning that could potentially explain how humans track automation reliability. We fitted several alternative cognitive models to a series of participants’ judgements of automation reliability observed in a maritime classification task in which participants were provided with automated advice. We examined three experiments including eight between-subjects conditions and 240 participants in total. Our results favoured a two-kernel delta-rule model of learning, which specifies that humans learn by prediction error, and respond according to a learning rate that is sensitive to environmental volatility. However, we found substantial heterogeneity in learning processes across participants. These outcomes speak to the learning processes underlying how humans estimate automation reliability and thus have implications for practice. 2024 Journal Article http://hdl.handle.net/20.500.11937/94790 10.1186/s41235-024-00533-1 eng http://purl.org/au-research/grants/arc/DE230100171 http://purl.org/au-research/grants/arc/FT190100812 http://creativecommons.org/licenses/by/4.0/ fulltext
spellingShingle Automation reliability
Cognitive model
Human-automation teaming
Learning
Humans
Task Performance and Analysis
Reproducibility of Results
Learning
Judgment
Automation
Humans
Reproducibility of Results
Learning
Judgment
Task Performance and Analysis
Automation
Strickland, Luke
Farrell, S.
Wilson, Micah
Hutchinson, J.
Loft, S.
How do humans learn about the reliability of automation?
title How do humans learn about the reliability of automation?
title_full How do humans learn about the reliability of automation?
title_fullStr How do humans learn about the reliability of automation?
title_full_unstemmed How do humans learn about the reliability of automation?
title_short How do humans learn about the reliability of automation?
title_sort how do humans learn about the reliability of automation?
topic Automation reliability
Cognitive model
Human-automation teaming
Learning
Humans
Task Performance and Analysis
Reproducibility of Results
Learning
Judgment
Automation
Humans
Reproducibility of Results
Learning
Judgment
Task Performance and Analysis
Automation
url http://purl.org/au-research/grants/arc/DE230100171
http://purl.org/au-research/grants/arc/DE230100171
http://hdl.handle.net/20.500.11937/94790