System reliability as perceived by maintenance personnel on petroleum production facilities

The aim of this research was to understand the relationship between maintenance staff perceptions of organisational effectiveness and operational reliability in petroleum operations. Engineering measures exist that assess the effectiveness of maintenance and reliability of equipment. These measures...

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Main Authors: Antonovsky, A., Pollock, C., Straker, Leon
Format: Journal Article
Published: 2016
Online Access:http://hdl.handle.net/20.500.11937/9366
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author Antonovsky, A.
Pollock, C.
Straker, Leon
author_facet Antonovsky, A.
Pollock, C.
Straker, Leon
author_sort Antonovsky, A.
building Curtin Institutional Repository
collection Online Access
description The aim of this research was to understand the relationship between maintenance staff perceptions of organisational effectiveness and operational reliability in petroleum operations. Engineering measures exist that assess the effectiveness of maintenance and reliability of equipment. These measures are typically retrospective and may not provide insight into what impedes system reliability. Perceptions of organisational effectiveness by the workforce may provide a predictive measure that could improve our understanding of the human factors that influence system reliability. Maintenance personnel (n=133) from nine petroleum production facilities completed a survey as part of a study of human factors and maintenance reliability. 69 respondents (51.9%) provided comments to an open-ended question in the survey, and these data were analysed using Interpretive Phenomenological Analysis to extract themes. Four super-ordinate themes were identified from the analysis: 1) Communication and access to information, 2) Efficiency of current work systems, 3) Need for better workgroup support, and 4) Management impacts on the workplace. We found a significant relationship between the frequency of the four super-ordinate themes and the facility reliability level as measured by ‘Mean Time Between Failures’: χ2(6,N=158)=16.2, p=.013. These results demonstrated that operational effectiveness might be differentiated on the basis of survey-derived perceptions of maintenance personnel.
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spelling curtin-20.500.11937-93662017-09-13T14:50:54Z System reliability as perceived by maintenance personnel on petroleum production facilities Antonovsky, A. Pollock, C. Straker, Leon The aim of this research was to understand the relationship between maintenance staff perceptions of organisational effectiveness and operational reliability in petroleum operations. Engineering measures exist that assess the effectiveness of maintenance and reliability of equipment. These measures are typically retrospective and may not provide insight into what impedes system reliability. Perceptions of organisational effectiveness by the workforce may provide a predictive measure that could improve our understanding of the human factors that influence system reliability. Maintenance personnel (n=133) from nine petroleum production facilities completed a survey as part of a study of human factors and maintenance reliability. 69 respondents (51.9%) provided comments to an open-ended question in the survey, and these data were analysed using Interpretive Phenomenological Analysis to extract themes. Four super-ordinate themes were identified from the analysis: 1) Communication and access to information, 2) Efficiency of current work systems, 3) Need for better workgroup support, and 4) Management impacts on the workplace. We found a significant relationship between the frequency of the four super-ordinate themes and the facility reliability level as measured by ‘Mean Time Between Failures’: χ2(6,N=158)=16.2, p=.013. These results demonstrated that operational effectiveness might be differentiated on the basis of survey-derived perceptions of maintenance personnel. 2016 Journal Article http://hdl.handle.net/20.500.11937/9366 10.1016/j.ress.2016.03.002 restricted
spellingShingle Antonovsky, A.
Pollock, C.
Straker, Leon
System reliability as perceived by maintenance personnel on petroleum production facilities
title System reliability as perceived by maintenance personnel on petroleum production facilities
title_full System reliability as perceived by maintenance personnel on petroleum production facilities
title_fullStr System reliability as perceived by maintenance personnel on petroleum production facilities
title_full_unstemmed System reliability as perceived by maintenance personnel on petroleum production facilities
title_short System reliability as perceived by maintenance personnel on petroleum production facilities
title_sort system reliability as perceived by maintenance personnel on petroleum production facilities
url http://hdl.handle.net/20.500.11937/9366