Ambulance Dispatch Prioritisation of Road Crash Patients: A Retrospective Study Using Population-Based Linked Data

This thesis aimed to improve the accuracy of dispatching ambulances to road crashes by identifying the need for a lights and sirens (L&S) response. The current system of dispatching ambulances had low accuracy in predicting the need for L&S response. To address this, predictive models utilis...

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Bibliographic Details
Main Author: Ceklic, Ellen
Format: Thesis
Published: Curtin University 2023
Online Access:http://hdl.handle.net/20.500.11937/93621
Description
Summary:This thesis aimed to improve the accuracy of dispatching ambulances to road crashes by identifying the need for a lights and sirens (L&S) response. The current system of dispatching ambulances had low accuracy in predicting the need for L&S response. To address this, predictive models utilising a novel machine-learning approach and incorporating emergency medical dispatcher text were developed, achieving high accuracy. This research suggests that improving ambulance dispatching can enhance system efficiency and provide timely care to the appropriate patients.