An Analysis of Airbnb Host-Guest Relationships: A Qualitative Study of Relationship Development and Outcomes

Host-guest relationships have become one of the most discussed topics in the context of Airbnb in recent years. An extensive literature review revealed that research into this domain has yet to adequately map the relationship development process and outcomes between guests and hosts. Thus, this stud...

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Main Author: Nusantara, Aji Cahya
Format: Thesis
Published: Curtin University 2023
Online Access:http://hdl.handle.net/20.500.11937/93388
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author Nusantara, Aji Cahya
author_facet Nusantara, Aji Cahya
author_sort Nusantara, Aji Cahya
building Curtin Institutional Repository
collection Online Access
description Host-guest relationships have become one of the most discussed topics in the context of Airbnb in recent years. An extensive literature review revealed that research into this domain has yet to adequately map the relationship development process and outcomes between guests and hosts. Thus, this study addresses these gaps by conducting a one-sequence study of the Airbnb guest journey to determine when and how transactionally focused Airbnb stays progress to the formation of friendships between guests and hosts. Its findings contribute to the extant literature by providing clarity regarding the possibility of friendship development in an Airbnb context, as well as in the broader domain of tourism and hospitality.
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format Thesis
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T11:39:56Z
publishDate 2023
publisher Curtin University
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spelling curtin-20.500.11937-933882023-09-21T05:37:57Z An Analysis of Airbnb Host-Guest Relationships: A Qualitative Study of Relationship Development and Outcomes Nusantara, Aji Cahya Host-guest relationships have become one of the most discussed topics in the context of Airbnb in recent years. An extensive literature review revealed that research into this domain has yet to adequately map the relationship development process and outcomes between guests and hosts. Thus, this study addresses these gaps by conducting a one-sequence study of the Airbnb guest journey to determine when and how transactionally focused Airbnb stays progress to the formation of friendships between guests and hosts. Its findings contribute to the extant literature by providing clarity regarding the possibility of friendship development in an Airbnb context, as well as in the broader domain of tourism and hospitality. 2023 Thesis http://hdl.handle.net/20.500.11937/93388 Curtin University restricted
spellingShingle Nusantara, Aji Cahya
An Analysis of Airbnb Host-Guest Relationships: A Qualitative Study of Relationship Development and Outcomes
title An Analysis of Airbnb Host-Guest Relationships: A Qualitative Study of Relationship Development and Outcomes
title_full An Analysis of Airbnb Host-Guest Relationships: A Qualitative Study of Relationship Development and Outcomes
title_fullStr An Analysis of Airbnb Host-Guest Relationships: A Qualitative Study of Relationship Development and Outcomes
title_full_unstemmed An Analysis of Airbnb Host-Guest Relationships: A Qualitative Study of Relationship Development and Outcomes
title_short An Analysis of Airbnb Host-Guest Relationships: A Qualitative Study of Relationship Development and Outcomes
title_sort analysis of airbnb host-guest relationships: a qualitative study of relationship development and outcomes
url http://hdl.handle.net/20.500.11937/93388