Error Mastery in Alliance Transport Megaprojects
Human error is a major source of rework, with a project's culture setting the tone for its response and how it cooperates and shares information. This article examines how a program alliance's error culture, which forms part of a transport megaproject, mitigates its errors and...
| Main Authors: | , |
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| Format: | Journal Article |
| Published: |
2022
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| Online Access: | http://purl.org/au-research/grants/arc/DP210101281 http://hdl.handle.net/20.500.11937/90150 |
| _version_ | 1848765338622099456 |
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| author | Love, Peter Matthews, Jane |
| author_facet | Love, Peter Matthews, Jane |
| author_sort | Love, Peter |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Human error is a major source of rework, with a project's culture setting the tone for its response and how it cooperates and shares information. This article examines how a program alliance's error culture, which forms part of a transport megaproject, mitigates its errors and rework. We undertake a series of semi-structured interviews to make sense of the experiences of alliance participants about why and how rework occurs, its assessment, and if knowledge sharing occurs when it arises. Our analysis reveals that the alliance effectively utilizes elements of an error management culture to communicate and share knowledge. However, we find the alliance's learning capacity is constrained by its inability to capture and analyze rework-related knowledge, preventing it from building resilience to error. Consequently, we propose a collection of principles that an alliance can draw upon to create an error mastery mindset enabling it to manage its rework risks and unexpected events. The benefits of an error mastery mindset are threefold as it provides the ability to: 1) better support people's well-being; 2) anticipate what might go wrong; and 3) adapt and learn about circumstances where errors and rework occur and re-establish work practices after an adverse event. |
| first_indexed | 2025-11-14T11:33:40Z |
| format | Journal Article |
| id | curtin-20.500.11937-90150 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T11:33:40Z |
| publishDate | 2022 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-901502024-05-24T09:19:39Z Error Mastery in Alliance Transport Megaprojects Love, Peter Matthews, Jane Human error is a major source of rework, with a project's culture setting the tone for its response and how it cooperates and shares information. This article examines how a program alliance's error culture, which forms part of a transport megaproject, mitigates its errors and rework. We undertake a series of semi-structured interviews to make sense of the experiences of alliance participants about why and how rework occurs, its assessment, and if knowledge sharing occurs when it arises. Our analysis reveals that the alliance effectively utilizes elements of an error management culture to communicate and share knowledge. However, we find the alliance's learning capacity is constrained by its inability to capture and analyze rework-related knowledge, preventing it from building resilience to error. Consequently, we propose a collection of principles that an alliance can draw upon to create an error mastery mindset enabling it to manage its rework risks and unexpected events. The benefits of an error mastery mindset are threefold as it provides the ability to: 1) better support people's well-being; 2) anticipate what might go wrong; and 3) adapt and learn about circumstances where errors and rework occur and re-establish work practices after an adverse event. 2022 Journal Article http://hdl.handle.net/20.500.11937/90150 10.1109/TEM.2022.3151494 http://purl.org/au-research/grants/arc/DP210101281 fulltext |
| spellingShingle | Love, Peter Matthews, Jane Error Mastery in Alliance Transport Megaprojects |
| title | Error Mastery in Alliance Transport Megaprojects |
| title_full | Error Mastery in Alliance Transport Megaprojects |
| title_fullStr | Error Mastery in Alliance Transport Megaprojects |
| title_full_unstemmed | Error Mastery in Alliance Transport Megaprojects |
| title_short | Error Mastery in Alliance Transport Megaprojects |
| title_sort | error mastery in alliance transport megaprojects |
| url | http://purl.org/au-research/grants/arc/DP210101281 http://hdl.handle.net/20.500.11937/90150 |