Error culture and its impact on rework: An exploration of norms and practices in a transport mega-project
Rework has been and continues to be a problem during the construction of transport mega-projects. This article examines the error culture of an alliance that forms part of a transport mega-project to determine its effectiveness in mitigating rework. Our article reveals that an error management cultu...
| Main Authors: | , , , |
|---|---|
| Format: | Journal Article |
| Language: | English |
| Published: |
ELSEVIER
2022
|
| Subjects: | |
| Online Access: | http://purl.org/au-research/grants/arc/DP210101281 http://hdl.handle.net/20.500.11937/90128 |
| _version_ | 1848765332825571328 |
|---|---|
| author | Love, Peter Matthews, Jane Ika, L.A. Fang, W. |
| author_facet | Love, Peter Matthews, Jane Ika, L.A. Fang, W. |
| author_sort | Love, Peter |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Rework has been and continues to be a problem during the construction of transport mega-projects. This article examines the error culture of an alliance that forms part of a transport mega-project to determine its effectiveness in mitigating rework. Our article reveals that an error management culture positively correlates with reducing rework and holds a divergent relationship with an error aversion culture. We further show a negative association between an error aversion culture and the ability to reduce rework. It is suggested that more can be done to reduce errors and rework despite the prevalence of a strong error management culture in practice. We thus call for an explicit focus on reducing negative error consequences and developing strategies to handle errors. The article argues that providing a psychologically safe work environment, understanding and focusing on what goes right, and coaching to ensure that learning is transferred from an individual to an organizational level can reduce rework. Our study is the first attempt to examine the homogeneity of error culture (i.e., how errors and their consequences are dealt with) in an alliance mega-project setting. In addition, it provides a new line of exploration to address the issue of rework. |
| first_indexed | 2025-11-14T11:33:34Z |
| format | Journal Article |
| id | curtin-20.500.11937-90128 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T11:33:34Z |
| publishDate | 2022 |
| publisher | ELSEVIER |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-901282023-02-15T01:11:13Z Error culture and its impact on rework: An exploration of norms and practices in a transport mega-project Love, Peter Matthews, Jane Ika, L.A. Fang, W. Science & Technology Technology Construction & Building Technology Engineering, Civil Engineering Culture Error Error management Error prevention Rework Mega-project MANAGEMENT CULTURE CONSTRUCTION QUALITY DESIGN SAFETY ELEMENTS COSTS LEARN WORK Rework has been and continues to be a problem during the construction of transport mega-projects. This article examines the error culture of an alliance that forms part of a transport mega-project to determine its effectiveness in mitigating rework. Our article reveals that an error management culture positively correlates with reducing rework and holds a divergent relationship with an error aversion culture. We further show a negative association between an error aversion culture and the ability to reduce rework. It is suggested that more can be done to reduce errors and rework despite the prevalence of a strong error management culture in practice. We thus call for an explicit focus on reducing negative error consequences and developing strategies to handle errors. The article argues that providing a psychologically safe work environment, understanding and focusing on what goes right, and coaching to ensure that learning is transferred from an individual to an organizational level can reduce rework. Our study is the first attempt to examine the homogeneity of error culture (i.e., how errors and their consequences are dealt with) in an alliance mega-project setting. In addition, it provides a new line of exploration to address the issue of rework. 2022 Journal Article http://hdl.handle.net/20.500.11937/90128 10.1016/j.dibe.2022.100067 English http://purl.org/au-research/grants/arc/DP210101281 http://creativecommons.org/licenses/by-nc-nd/4.0/ ELSEVIER fulltext |
| spellingShingle | Science & Technology Technology Construction & Building Technology Engineering, Civil Engineering Culture Error Error management Error prevention Rework Mega-project MANAGEMENT CULTURE CONSTRUCTION QUALITY DESIGN SAFETY ELEMENTS COSTS LEARN WORK Love, Peter Matthews, Jane Ika, L.A. Fang, W. Error culture and its impact on rework: An exploration of norms and practices in a transport mega-project |
| title | Error culture and its impact on rework: An exploration of norms and practices in a transport mega-project |
| title_full | Error culture and its impact on rework: An exploration of norms and practices in a transport mega-project |
| title_fullStr | Error culture and its impact on rework: An exploration of norms and practices in a transport mega-project |
| title_full_unstemmed | Error culture and its impact on rework: An exploration of norms and practices in a transport mega-project |
| title_short | Error culture and its impact on rework: An exploration of norms and practices in a transport mega-project |
| title_sort | error culture and its impact on rework: an exploration of norms and practices in a transport mega-project |
| topic | Science & Technology Technology Construction & Building Technology Engineering, Civil Engineering Culture Error Error management Error prevention Rework Mega-project MANAGEMENT CULTURE CONSTRUCTION QUALITY DESIGN SAFETY ELEMENTS COSTS LEARN WORK |
| url | http://purl.org/au-research/grants/arc/DP210101281 http://hdl.handle.net/20.500.11937/90128 |