| Summary: | Explainable artificial intelligence is an emerging and evolving concept. Its
impact on construction, though yet to be realised, will be profound in the
foreseeable future. Still, XAI has received limited attention in construction.
As a result, no evaluation frameworks have been propagated to enable
construction organisations to understand the what, why, how, and when of XAI.
Our paper aims to fill this void by developing a content, context, process, and
outcome evaluation framework that can be used to justify the adoption and
effective management of XAI. After introducing and describing this novel
framework, we discuss its implications for future research. While our novel
framework is conceptual, it provides a frame of reference for construction
organisations to make headway toward realising XAI business value and benefits.
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