Do Consumers’ Purchase Intentions Differ for Prototypical and Me-Too Brands in the Banking Industry?

This paper aims to examine the antecedents of purchase intention for their differential impacts between prototypical and me-too brands in the banking industry. To achieve this, a pen and paper survey was administered to a random sample of the population in Western Australia. For the prototypical bra...

Full description

Bibliographic Details
Main Authors: Quintal, Vanessa, Phau, Ian
Other Authors: Colin L. Campbell
Format: Book Chapter
Published: 2017
Online Access:http://hdl.handle.net/20.500.11937/89160
_version_ 1848765174294511616
author Quintal, Vanessa
Phau, Ian
author2 Colin L. Campbell
author_facet Colin L. Campbell
Quintal, Vanessa
Phau, Ian
author_sort Quintal, Vanessa
building Curtin Institutional Repository
collection Online Access
description This paper aims to examine the antecedents of purchase intention for their differential impacts between prototypical and me-too brands in the banking industry. To achieve this, a pen and paper survey was administered to a random sample of the population in Western Australia. For the prototypical brands, extrinsic attributes and perceived risk played influential roles, with extrinsic attributes directly and positively and perceived risk directly and negatively impacting on purchase intention. This raises some concern for the prototypical brand as it suggests that it is highly dependent on its extrinsic attributes to appeal to consumers. For the me-too brands, perceived quality positively mediated the brand familiarity-purchase intention relationship. This is encouraging for the me-too brands as it suggests that in a marketplace where banks are viewed with suspicion, smaller, community me-too brands that are familiar to consumers, enjoy a reputation for service quality that impacts positively on purchase intention.
first_indexed 2025-11-14T11:31:03Z
format Book Chapter
id curtin-20.500.11937-89160
institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T11:31:03Z
publishDate 2017
recordtype eprints
repository_type Digital Repository
spelling curtin-20.500.11937-891602022-08-31T06:08:06Z Do Consumers’ Purchase Intentions Differ for Prototypical and Me-Too Brands in the Banking Industry? Quintal, Vanessa Phau, Ian Colin L. Campbell This paper aims to examine the antecedents of purchase intention for their differential impacts between prototypical and me-too brands in the banking industry. To achieve this, a pen and paper survey was administered to a random sample of the population in Western Australia. For the prototypical brands, extrinsic attributes and perceived risk played influential roles, with extrinsic attributes directly and positively and perceived risk directly and negatively impacting on purchase intention. This raises some concern for the prototypical brand as it suggests that it is highly dependent on its extrinsic attributes to appeal to consumers. For the me-too brands, perceived quality positively mediated the brand familiarity-purchase intention relationship. This is encouraging for the me-too brands as it suggests that in a marketplace where banks are viewed with suspicion, smaller, community me-too brands that are familiar to consumers, enjoy a reputation for service quality that impacts positively on purchase intention. 2017 Book Chapter http://hdl.handle.net/20.500.11937/89160 10.1007/978-3-319-50008-9_100 restricted
spellingShingle Quintal, Vanessa
Phau, Ian
Do Consumers’ Purchase Intentions Differ for Prototypical and Me-Too Brands in the Banking Industry?
title Do Consumers’ Purchase Intentions Differ for Prototypical and Me-Too Brands in the Banking Industry?
title_full Do Consumers’ Purchase Intentions Differ for Prototypical and Me-Too Brands in the Banking Industry?
title_fullStr Do Consumers’ Purchase Intentions Differ for Prototypical and Me-Too Brands in the Banking Industry?
title_full_unstemmed Do Consumers’ Purchase Intentions Differ for Prototypical and Me-Too Brands in the Banking Industry?
title_short Do Consumers’ Purchase Intentions Differ for Prototypical and Me-Too Brands in the Banking Industry?
title_sort do consumers’ purchase intentions differ for prototypical and me-too brands in the banking industry?
url http://hdl.handle.net/20.500.11937/89160