Inhibitors and enablers of supply chain integration across multiple supply chain tiers: evidence from Malawi

Purpose: This paper investigates the inhibitors and enablers of supply chain integration (SCI) across multiple tiers in the supply chains of manufacturing-based small and medium-sized enterprises (SMEs) in Malawi. Design/methodology/approach: Following a qualitative approach, data were collected thr...

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Main Authors: Kanyoma, K.E., Agbola, F.W., Oloruntoba, Richard
Format: Journal Article
Language:English
Published: EMERALD GROUP PUBLISHING LTD 2020
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/89053
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author Kanyoma, K.E.
Agbola, F.W.
Oloruntoba, Richard
author_facet Kanyoma, K.E.
Agbola, F.W.
Oloruntoba, Richard
author_sort Kanyoma, K.E.
building Curtin Institutional Repository
collection Online Access
description Purpose: This paper investigates the inhibitors and enablers of supply chain integration (SCI) across multiple tiers in the supply chains of manufacturing-based small and medium-sized enterprises (SMEs) in Malawi. Design/methodology/approach: Following a qualitative approach, data were collected through face-to-face interviews across three supply chains, each consisting of a focal manufacturer, a major supplier and a retailer. Findings: The research identified interpersonal relationships, supplier cost transparency and joint supply chain management (SCM) investments as key enablers of SCI. Concerning the inhibitors of SCI, the study found that a lack of external integration inhibited internal integration by acting as a source of disruption to intra-firm processes and relationships. Further, the research found weaker links between manufacturer–-retailer dyads than in manufacturer–supplier dyads, which constrained the ability to achieve multi-tier supplier–manufacture–retailer integration. The study also revealed that resource and infrastructural deficiencies, a culture of fear and intimidation within and between firms, corruption in sourcing transactions and a lack of inter-firm trust inhibited SCI. Research limitations/implications: The paper extends earlier evidence that internal integration is a prerequisite for external integration demonstrating that a basic level of external integration is necessary to prevent disruptions to internal integration. Originality/value: This study is one of the few to go beyond the focal firm perspective and explore the inhibitors and enablers of SCI across multiple supply chain positions, and provides new evidence on the role of external integration in achieving internal integration.
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spelling curtin-20.500.11937-890532022-08-19T07:23:05Z Inhibitors and enablers of supply chain integration across multiple supply chain tiers: evidence from Malawi Kanyoma, K.E. Agbola, F.W. Oloruntoba, Richard Social Sciences Management Business & Economics Inhibitors Enablers Supply chain integration Case study Multi-tier supply chains Relational view theory Institutional theory Africa EXTERNAL INTEGRATION INTERORGANIZATIONAL RELATIONSHIPS INFORMATION INTEGRATION OPERATIONAL PERFORMANCE INSTITUTIONAL THEORY MANAGEMENT RESEARCH FIRM PERFORMANCE LOGISTICS IMPACT COLLABORATION Purpose: This paper investigates the inhibitors and enablers of supply chain integration (SCI) across multiple tiers in the supply chains of manufacturing-based small and medium-sized enterprises (SMEs) in Malawi. Design/methodology/approach: Following a qualitative approach, data were collected through face-to-face interviews across three supply chains, each consisting of a focal manufacturer, a major supplier and a retailer. Findings: The research identified interpersonal relationships, supplier cost transparency and joint supply chain management (SCM) investments as key enablers of SCI. Concerning the inhibitors of SCI, the study found that a lack of external integration inhibited internal integration by acting as a source of disruption to intra-firm processes and relationships. Further, the research found weaker links between manufacturer–-retailer dyads than in manufacturer–supplier dyads, which constrained the ability to achieve multi-tier supplier–manufacture–retailer integration. The study also revealed that resource and infrastructural deficiencies, a culture of fear and intimidation within and between firms, corruption in sourcing transactions and a lack of inter-firm trust inhibited SCI. Research limitations/implications: The paper extends earlier evidence that internal integration is a prerequisite for external integration demonstrating that a basic level of external integration is necessary to prevent disruptions to internal integration. Originality/value: This study is one of the few to go beyond the focal firm perspective and explore the inhibitors and enablers of SCI across multiple supply chain positions, and provides new evidence on the role of external integration in achieving internal integration. 2020 Journal Article http://hdl.handle.net/20.500.11937/89053 10.1108/IJLM-06-2019-0161 English EMERALD GROUP PUBLISHING LTD restricted
spellingShingle Social Sciences
Management
Business & Economics
Inhibitors
Enablers
Supply chain integration
Case study
Multi-tier supply chains
Relational view theory
Institutional theory
Africa
EXTERNAL INTEGRATION
INTERORGANIZATIONAL RELATIONSHIPS
INFORMATION INTEGRATION
OPERATIONAL PERFORMANCE
INSTITUTIONAL THEORY
MANAGEMENT RESEARCH
FIRM PERFORMANCE
LOGISTICS
IMPACT
COLLABORATION
Kanyoma, K.E.
Agbola, F.W.
Oloruntoba, Richard
Inhibitors and enablers of supply chain integration across multiple supply chain tiers: evidence from Malawi
title Inhibitors and enablers of supply chain integration across multiple supply chain tiers: evidence from Malawi
title_full Inhibitors and enablers of supply chain integration across multiple supply chain tiers: evidence from Malawi
title_fullStr Inhibitors and enablers of supply chain integration across multiple supply chain tiers: evidence from Malawi
title_full_unstemmed Inhibitors and enablers of supply chain integration across multiple supply chain tiers: evidence from Malawi
title_short Inhibitors and enablers of supply chain integration across multiple supply chain tiers: evidence from Malawi
title_sort inhibitors and enablers of supply chain integration across multiple supply chain tiers: evidence from malawi
topic Social Sciences
Management
Business & Economics
Inhibitors
Enablers
Supply chain integration
Case study
Multi-tier supply chains
Relational view theory
Institutional theory
Africa
EXTERNAL INTEGRATION
INTERORGANIZATIONAL RELATIONSHIPS
INFORMATION INTEGRATION
OPERATIONAL PERFORMANCE
INSTITUTIONAL THEORY
MANAGEMENT RESEARCH
FIRM PERFORMANCE
LOGISTICS
IMPACT
COLLABORATION
url http://hdl.handle.net/20.500.11937/89053