Knowledge Is Power: Improving Outcomes for Patients, Partners, and Professionals in the Digital Age
Purpose: The aim of this research was to develop and evaluate methods to address poor knowledge of hearing aids, hearing loss, and communication in patients, partners, and nonaudiologic health and social care professionals. Method: An interactive multimedia educational program (C2Hear) has been...
| Main Authors: | , , , |
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| Format: | Journal Article |
| Published: |
2019
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| Online Access: | http://hdl.handle.net/20.500.11937/88969 |
| _version_ | 1848765126956548096 |
|---|---|
| author | Ferguson, Melanie Maidment, David Henshaw, Helen Heffernan, Eithne |
| author_facet | Ferguson, Melanie Maidment, David Henshaw, Helen Heffernan, Eithne |
| author_sort | Ferguson, Melanie |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Purpose: The aim of this research was to develop and
evaluate methods to address poor knowledge of hearing
aids, hearing loss, and communication in patients, partners,
and nonaudiologic health and social care professionals.
Method: An interactive multimedia educational program
(C2Hear) has been co-produced with hearing aid users
and audiologists to provide high-quality information and
demonstrate complex concepts relating to hearing aids
and communication.
Results: A randomized controlled trial showed numerous
benefits for first-time hearing aid users that included better
knowledge and skill, and increased hearing aid use and
satisfaction. Patients reported that C2Hear was highly useful,
enjoyable, and preferable to written information. C2Hear
Online is now freely available on YouTube and has global
reach, well in excess of 150,000 views. Further developments
include a version for communication partners, which
showed that joint-working between hearing aid users and
their communication partners resulted in joint responsibility
for communication that facilitated communication behaviors.
In addition, a behavior theory-driven version for use with
mobile technologies (m2Hear) has been designed to be
tailored to the needs of individual hearing aid users. m2Hear
includes more activities/interaction to maximize user
engagement and learning. Finally, C2Hear has been used
to improve hearing-related knowledge in other health and
social care professionals, such as carehome assistants.
Conclusion: This range of educational programs and tools
aims to improve knowledge and skills, leading to better
outcomes for patients, partners, and health care professionals. |
| first_indexed | 2025-11-14T11:30:18Z |
| format | Journal Article |
| id | curtin-20.500.11937-88969 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T11:30:18Z |
| publishDate | 2019 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-889692022-08-10T04:10:24Z Knowledge Is Power: Improving Outcomes for Patients, Partners, and Professionals in the Digital Age Ferguson, Melanie Maidment, David Henshaw, Helen Heffernan, Eithne Purpose: The aim of this research was to develop and evaluate methods to address poor knowledge of hearing aids, hearing loss, and communication in patients, partners, and nonaudiologic health and social care professionals. Method: An interactive multimedia educational program (C2Hear) has been co-produced with hearing aid users and audiologists to provide high-quality information and demonstrate complex concepts relating to hearing aids and communication. Results: A randomized controlled trial showed numerous benefits for first-time hearing aid users that included better knowledge and skill, and increased hearing aid use and satisfaction. Patients reported that C2Hear was highly useful, enjoyable, and preferable to written information. C2Hear Online is now freely available on YouTube and has global reach, well in excess of 150,000 views. Further developments include a version for communication partners, which showed that joint-working between hearing aid users and their communication partners resulted in joint responsibility for communication that facilitated communication behaviors. In addition, a behavior theory-driven version for use with mobile technologies (m2Hear) has been designed to be tailored to the needs of individual hearing aid users. m2Hear includes more activities/interaction to maximize user engagement and learning. Finally, C2Hear has been used to improve hearing-related knowledge in other health and social care professionals, such as carehome assistants. Conclusion: This range of educational programs and tools aims to improve knowledge and skills, leading to better outcomes for patients, partners, and health care professionals. 2019 Journal Article http://hdl.handle.net/20.500.11937/88969 10.1044/2018-PERS-SIG7-2018-0006 restricted |
| spellingShingle | Ferguson, Melanie Maidment, David Henshaw, Helen Heffernan, Eithne Knowledge Is Power: Improving Outcomes for Patients, Partners, and Professionals in the Digital Age |
| title | Knowledge Is Power: Improving Outcomes for Patients, Partners, and Professionals in the Digital Age |
| title_full | Knowledge Is Power: Improving Outcomes for Patients, Partners, and Professionals in the Digital Age |
| title_fullStr | Knowledge Is Power: Improving Outcomes for Patients, Partners, and Professionals in the Digital Age |
| title_full_unstemmed | Knowledge Is Power: Improving Outcomes for Patients, Partners, and Professionals in the Digital Age |
| title_short | Knowledge Is Power: Improving Outcomes for Patients, Partners, and Professionals in the Digital Age |
| title_sort | knowledge is power: improving outcomes for patients, partners, and professionals in the digital age |
| url | http://hdl.handle.net/20.500.11937/88969 |