APA (7th ed.) Citation

Sharma, P., Mathur, R., & Dhawan, A. (2015). Offshore Outsourcing of Customer Services and Consumer Behavior: Towards A Comprehensive Conceptual Framework.

Chicago Style (17th ed.) Citation

Sharma, Piyush, R. Mathur, and A. Dhawan. Offshore Outsourcing of Customer Services and Consumer Behavior: Towards A Comprehensive Conceptual Framework. 2015.

MLA (9th ed.) Citation

Sharma, Piyush, et al. Offshore Outsourcing of Customer Services and Consumer Behavior: Towards A Comprehensive Conceptual Framework. 2015.