The Assessment and Analysis of Materials Availability: A Mixed Methods Approach

The availability of library materials is central to the effective running of a library. Does the library have what its clients want? Can they find or access it? And if not, why not? The analysis of materials availability can thus provide a fundamental measure of performance, and can also deliver val...

Full description

Bibliographic Details
Main Author: Wells, David
Other Authors: Haddow, Gaby
Format: Book Chapter
Language:English
Published: Routledge 2022
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/87249
_version_ 1848764905414459392
author Wells, David
author2 Haddow, Gaby
author_facet Haddow, Gaby
Wells, David
author_sort Wells, David
building Curtin Institutional Repository
collection Online Access
description The availability of library materials is central to the effective running of a library. Does the library have what its clients want? Can they find or access it? And if not, why not? The analysis of materials availability can thus provide a fundamental measure of performance, and can also deliver valuable information to determine strategies for improvement to library services. The main theoretical work in this area was done in the 1970s and focused on print resources and on searches by library clients for known items. There have, however, been relatively few attempts to transfer the principles of this early work to the electronic information universe. Recent work at Curtin University Library has suggested that the current discovery environment is too complex to be captured within a single survey instrument. This chapter explores a mixed-methods approach to collecting data on materials availability from multiple sources, addressing different aspects of the problem. These include survey and focus group data, and analysis of discovery systems logs, document delivery requests and catalogue problem reports, which can be combined to create a holistic view of interactions between clients and library collections, and to provide a basis for a sustainable performance measure.
first_indexed 2025-11-14T11:26:47Z
format Book Chapter
id curtin-20.500.11937-87249
institution Curtin University Malaysia
institution_category Local University
language English
last_indexed 2025-11-14T11:26:47Z
publishDate 2022
publisher Routledge
recordtype eprints
repository_type Digital Repository
spelling curtin-20.500.11937-872492023-07-20T03:01:27Z The Assessment and Analysis of Materials Availability: A Mixed Methods Approach Wells, David Haddow, Gaby White, Hollie 4610 - Library and information studies The availability of library materials is central to the effective running of a library. Does the library have what its clients want? Can they find or access it? And if not, why not? The analysis of materials availability can thus provide a fundamental measure of performance, and can also deliver valuable information to determine strategies for improvement to library services. The main theoretical work in this area was done in the 1970s and focused on print resources and on searches by library clients for known items. There have, however, been relatively few attempts to transfer the principles of this early work to the electronic information universe. Recent work at Curtin University Library has suggested that the current discovery environment is too complex to be captured within a single survey instrument. This chapter explores a mixed-methods approach to collecting data on materials availability from multiple sources, addressing different aspects of the problem. These include survey and focus group data, and analysis of discovery systems logs, document delivery requests and catalogue problem reports, which can be combined to create a holistic view of interactions between clients and library collections, and to provide a basis for a sustainable performance measure. 2022 Book Chapter http://hdl.handle.net/20.500.11937/87249 10.4324/9781003083993-5 English Routledge fulltext
spellingShingle 4610 - Library and information studies
Wells, David
The Assessment and Analysis of Materials Availability: A Mixed Methods Approach
title The Assessment and Analysis of Materials Availability: A Mixed Methods Approach
title_full The Assessment and Analysis of Materials Availability: A Mixed Methods Approach
title_fullStr The Assessment and Analysis of Materials Availability: A Mixed Methods Approach
title_full_unstemmed The Assessment and Analysis of Materials Availability: A Mixed Methods Approach
title_short The Assessment and Analysis of Materials Availability: A Mixed Methods Approach
title_sort assessment and analysis of materials availability: a mixed methods approach
topic 4610 - Library and information studies
url http://hdl.handle.net/20.500.11937/87249