“Cultural Security Is an On-Going Journey … ” Exploring Views from Staff Members on the Quality and Cultural Security of Services for Aboriginal Families in Western Australia
Cultural security is a key element of accessible services for Indigenous peoples globally, although few studies have examined this empirically. We explored the scope, reach, quality, and cultural security of health and social services available to Aboriginal and/or Torres Strait Islander families in...
| Main Authors: | , , , , , , , |
|---|---|
| Format: | Journal Article |
| Language: | English |
| Published: |
MDPI
2020
|
| Subjects: | |
| Online Access: | http://purl.org/au-research/grants/nhmrc/1078214 http://hdl.handle.net/20.500.11937/86499 |
| _version_ | 1848764839575420928 |
|---|---|
| author | Gubhaju, L. Williams, Robyn Jones, Jocelyn Hamer, D. Shepherd, Carrington McAullay, D. Eades, Sandra McNamara, B. |
| author_facet | Gubhaju, L. Williams, Robyn Jones, Jocelyn Hamer, D. Shepherd, Carrington McAullay, D. Eades, Sandra McNamara, B. |
| author_sort | Gubhaju, L. |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Cultural security is a key element of accessible services for Indigenous peoples globally, although few studies have examined this empirically. We explored the scope, reach, quality, and cultural security of health and social services available to Aboriginal and/or Torres Strait Islander families in Western Australia (WA), from the point of view of staff from the services. We recruited staff from health and social services for Aboriginal people in the Perth, Kalgoorlie, Great Southern, and South West regions of WA between December 2015 and September 2017 to complete online surveys. We examined the proportions of participants that responded saying the service was culturally secure, the reasons for the response, and perceived factors related to a high-quality service. Sixty participants from 21 services responded to the survey. Seventy-three percent stated the service was culturally secure; however, only 36% stated that the staff employed at the service had sufficient knowledge on cultural security. Participants suggested having Aboriginal staff and better cultural awareness training as methods to improve cultural security within the service. Participants highlighted that staffing, funding for resources, and patient financial difficulties in accessing care as key areas for quality improvement. Much greater effort is required in improving knowledge through on-going training of staff in the practice of culturally safe care. Organisations must also be required to meet specific standards in cultural safety. |
| first_indexed | 2025-11-14T11:25:44Z |
| format | Journal Article |
| id | curtin-20.500.11937-86499 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T11:25:44Z |
| publishDate | 2020 |
| publisher | MDPI |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-864992021-11-29T06:30:34Z “Cultural Security Is an On-Going Journey … ” Exploring Views from Staff Members on the Quality and Cultural Security of Services for Aboriginal Families in Western Australia Gubhaju, L. Williams, Robyn Jones, Jocelyn Hamer, D. Shepherd, Carrington McAullay, D. Eades, Sandra McNamara, B. Science & Technology Life Sciences & Biomedicine Environmental Sciences Public, Environmental & Occupational Health Environmental Sciences & Ecology cultural security Aboriginal health services HEALTH-CARE Cultural security is a key element of accessible services for Indigenous peoples globally, although few studies have examined this empirically. We explored the scope, reach, quality, and cultural security of health and social services available to Aboriginal and/or Torres Strait Islander families in Western Australia (WA), from the point of view of staff from the services. We recruited staff from health and social services for Aboriginal people in the Perth, Kalgoorlie, Great Southern, and South West regions of WA between December 2015 and September 2017 to complete online surveys. We examined the proportions of participants that responded saying the service was culturally secure, the reasons for the response, and perceived factors related to a high-quality service. Sixty participants from 21 services responded to the survey. Seventy-three percent stated the service was culturally secure; however, only 36% stated that the staff employed at the service had sufficient knowledge on cultural security. Participants suggested having Aboriginal staff and better cultural awareness training as methods to improve cultural security within the service. Participants highlighted that staffing, funding for resources, and patient financial difficulties in accessing care as key areas for quality improvement. Much greater effort is required in improving knowledge through on-going training of staff in the practice of culturally safe care. Organisations must also be required to meet specific standards in cultural safety. 2020 Journal Article http://hdl.handle.net/20.500.11937/86499 10.3390/ijerph17228480 English http://purl.org/au-research/grants/nhmrc/1078214 http://creativecommons.org/licenses/by/4.0/ MDPI fulltext |
| spellingShingle | Science & Technology Life Sciences & Biomedicine Environmental Sciences Public, Environmental & Occupational Health Environmental Sciences & Ecology cultural security Aboriginal health services HEALTH-CARE Gubhaju, L. Williams, Robyn Jones, Jocelyn Hamer, D. Shepherd, Carrington McAullay, D. Eades, Sandra McNamara, B. “Cultural Security Is an On-Going Journey … ” Exploring Views from Staff Members on the Quality and Cultural Security of Services for Aboriginal Families in Western Australia |
| title | “Cultural Security Is an On-Going Journey … ” Exploring Views from Staff Members on the Quality and Cultural Security of Services for Aboriginal Families in Western Australia |
| title_full | “Cultural Security Is an On-Going Journey … ” Exploring Views from Staff Members on the Quality and Cultural Security of Services for Aboriginal Families in Western Australia |
| title_fullStr | “Cultural Security Is an On-Going Journey … ” Exploring Views from Staff Members on the Quality and Cultural Security of Services for Aboriginal Families in Western Australia |
| title_full_unstemmed | “Cultural Security Is an On-Going Journey … ” Exploring Views from Staff Members on the Quality and Cultural Security of Services for Aboriginal Families in Western Australia |
| title_short | “Cultural Security Is an On-Going Journey … ” Exploring Views from Staff Members on the Quality and Cultural Security of Services for Aboriginal Families in Western Australia |
| title_sort | “cultural security is an on-going journey … ” exploring views from staff members on the quality and cultural security of services for aboriginal families in western australia |
| topic | Science & Technology Life Sciences & Biomedicine Environmental Sciences Public, Environmental & Occupational Health Environmental Sciences & Ecology cultural security Aboriginal health services HEALTH-CARE |
| url | http://purl.org/au-research/grants/nhmrc/1078214 http://hdl.handle.net/20.500.11937/86499 |