Interpreter Services in a General Health Setting in Western Australia: A Retrospective Study
Migration patterns have rapidly changed in Australia which have contributed to an increasingly culturally and linguistically diverse society. This has brought new opportunities and challenges in the healthcare sector to address the different language needs of the culturally and linguistically divers...
| Main Authors: | , , , |
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| Format: | Report |
| Language: | English |
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Curtin University
2020
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| Online Access: | http://hdl.handle.net/20.500.11937/82646 |
| _version_ | 1848764528305635328 |
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| author | Kwan, Michelle Jeemi, Zakia Norman, Richard Dantas, Jaya A R |
| author_facet | Kwan, Michelle Jeemi, Zakia Norman, Richard Dantas, Jaya A R |
| author_sort | Kwan, Michelle |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Migration patterns have rapidly changed in Australia which have contributed to an increasingly culturally and linguistically diverse society. This has brought new opportunities and challenges in the healthcare sector to address the different language needs of the culturally and linguistically diverse (CaLD) populations. A key strategy is the provision of interpreter services to bridge the language gap and assist patients and healthcare providers in clinical encounters.
This research project explored interpreter service usage at a Western Australian (WA) hospital, a general hospital located in Perth, providing hospital and community care to meet broader health needs of the population. In relation to the current COVID situation, the WA Language Service Policy has been updated to provide guidance to all public services to ensure that all information can be accessible to CaLD populations. The findings of this project aimed to inform current hospital practices, health policies and to support financial funding for hospital interpreter services. |
| first_indexed | 2025-11-14T11:20:47Z |
| format | Report |
| id | curtin-20.500.11937-82646 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T11:20:47Z |
| publishDate | 2020 |
| publisher | Curtin University |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-826462023-02-02T04:40:08Z Interpreter Services in a General Health Setting in Western Australia: A Retrospective Study Kwan, Michelle Jeemi, Zakia Norman, Richard Dantas, Jaya A R Refugee Health Migrants Interpreters Health Outcomes Migration patterns have rapidly changed in Australia which have contributed to an increasingly culturally and linguistically diverse society. This has brought new opportunities and challenges in the healthcare sector to address the different language needs of the culturally and linguistically diverse (CaLD) populations. A key strategy is the provision of interpreter services to bridge the language gap and assist patients and healthcare providers in clinical encounters. This research project explored interpreter service usage at a Western Australian (WA) hospital, a general hospital located in Perth, providing hospital and community care to meet broader health needs of the population. In relation to the current COVID situation, the WA Language Service Policy has been updated to provide guidance to all public services to ensure that all information can be accessible to CaLD populations. The findings of this project aimed to inform current hospital practices, health policies and to support financial funding for hospital interpreter services. 2020 Report http://hdl.handle.net/20.500.11937/82646 English http://creativecommons.org/licenses/by/4.0/ Curtin University fulltext |
| spellingShingle | Refugee Health Migrants Interpreters Health Outcomes Kwan, Michelle Jeemi, Zakia Norman, Richard Dantas, Jaya A R Interpreter Services in a General Health Setting in Western Australia: A Retrospective Study |
| title | Interpreter Services in a General Health Setting in Western Australia: A Retrospective Study |
| title_full | Interpreter Services in a General Health Setting in Western Australia: A Retrospective Study |
| title_fullStr | Interpreter Services in a General Health Setting in Western Australia: A Retrospective Study |
| title_full_unstemmed | Interpreter Services in a General Health Setting in Western Australia: A Retrospective Study |
| title_short | Interpreter Services in a General Health Setting in Western Australia: A Retrospective Study |
| title_sort | interpreter services in a general health setting in western australia: a retrospective study |
| topic | Refugee Health Migrants Interpreters Health Outcomes |
| url | http://hdl.handle.net/20.500.11937/82646 |