Exploring the dark side of third-party certification effect in B2B relationships: A professional financial services perspective

This paper extends the growing research on the dark side of B2B relationships by exploring the differences in third-party certification effects based on social capital with professional financial services firms, using a proprietary dataset with confidential voting records of the nominations for I...

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Main Authors: Cheng, Louis TW, Sharma, Piyush, Shen, Jianfu, Ng, Allen CC
Format: Journal Article
Published: Elsevier 2021
Online Access:http://hdl.handle.net/20.500.11937/82261
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author Cheng, Louis TW
Sharma, Piyush
Shen, Jianfu
Ng, Allen CC
author_facet Cheng, Louis TW
Sharma, Piyush
Shen, Jianfu
Ng, Allen CC
author_sort Cheng, Louis TW
building Curtin Institutional Repository
collection Online Access
description This paper extends the growing research on the dark side of B2B relationships by exploring the differences in third-party certification effects based on social capital with professional financial services firms, using a proprietary dataset with confidential voting records of the nominations for Investor Relation Awards in Hong Kong. Results confirm the dark side of these relationships by showing that the nominated firms with more favorable voting from international (vs. local) analysts experience stronger certification effect with higher valuations upon announcement. Moreover, nominated (but not awarded) firms with lower levels of information transparency demonstrate a larger certification effect but they also show significant improvement in their information transparency after the event, which represents an unexpected bright outcome from this dark side of B2B relationships. Overall, these findings extend the social capital argument that international financial services firms bring higher positive return through the support of their own professional and social network.
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publishDate 2021
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spelling curtin-20.500.11937-822612024-04-22T00:49:04Z Exploring the dark side of third-party certification effect in B2B relationships: A professional financial services perspective Cheng, Louis TW Sharma, Piyush Shen, Jianfu Ng, Allen CC This paper extends the growing research on the dark side of B2B relationships by exploring the differences in third-party certification effects based on social capital with professional financial services firms, using a proprietary dataset with confidential voting records of the nominations for Investor Relation Awards in Hong Kong. Results confirm the dark side of these relationships by showing that the nominated firms with more favorable voting from international (vs. local) analysts experience stronger certification effect with higher valuations upon announcement. Moreover, nominated (but not awarded) firms with lower levels of information transparency demonstrate a larger certification effect but they also show significant improvement in their information transparency after the event, which represents an unexpected bright outcome from this dark side of B2B relationships. Overall, these findings extend the social capital argument that international financial services firms bring higher positive return through the support of their own professional and social network. 2021 Journal Article http://hdl.handle.net/20.500.11937/82261 10.1016/j.jbusres.2021.01.031 http://creativecommons.org/licenses/by-nc-nd/4.0/ Elsevier fulltext
spellingShingle Cheng, Louis TW
Sharma, Piyush
Shen, Jianfu
Ng, Allen CC
Exploring the dark side of third-party certification effect in B2B relationships: A professional financial services perspective
title Exploring the dark side of third-party certification effect in B2B relationships: A professional financial services perspective
title_full Exploring the dark side of third-party certification effect in B2B relationships: A professional financial services perspective
title_fullStr Exploring the dark side of third-party certification effect in B2B relationships: A professional financial services perspective
title_full_unstemmed Exploring the dark side of third-party certification effect in B2B relationships: A professional financial services perspective
title_short Exploring the dark side of third-party certification effect in B2B relationships: A professional financial services perspective
title_sort exploring the dark side of third-party certification effect in b2b relationships: a professional financial services perspective
url http://hdl.handle.net/20.500.11937/82261