Demystifying the link between emotional loneliness and brand loyalty: Mediating roles of nostalgia, materialism and self-brand connections

This paper explores the mechanism by which consumers use their self-brand connections and emotional attachment with brands to cope with the emotional loneliness that may be caused by the absence of intimate relationships with close others. The authors also examine the mediating roles played by no...

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Main Authors: Loh, Huey Shee, Gaur, Sanjaya Singh, Sharma, Piyush
Format: Journal Article
Published: Wiley-Blackwell 2020
Online Access:http://hdl.handle.net/20.500.11937/82245
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author Loh, Huey Shee
Gaur, Sanjaya Singh
Sharma, Piyush
author_facet Loh, Huey Shee
Gaur, Sanjaya Singh
Sharma, Piyush
author_sort Loh, Huey Shee
building Curtin Institutional Repository
collection Online Access
description This paper explores the mechanism by which consumers use their self-brand connections and emotional attachment with brands to cope with the emotional loneliness that may be caused by the absence of intimate relationships with close others. The authors also examine the mediating roles played by nostalgia and materialism on the reinforcement of brand loyalty in this process using a multi-stage model. An online survey with 456 Malaysians working adults supports all the hypotheses. Specifically, emotional loneliness has positive associations with nostalgia and materialism, both of which mediate the positive associations between emotional loneliness and self-brand connections. Self-brand connections also mediate the positive associations of nostalgia and materialism with emotional brand attachment, which in turn mediates the positive association between self-brand connections and brand loyalty. The authors discuss the theoretical contribution and managerial implications of these findings.
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T11:20:04Z
publishDate 2020
publisher Wiley-Blackwell
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spelling curtin-20.500.11937-822452023-01-16T03:33:31Z Demystifying the link between emotional loneliness and brand loyalty: Mediating roles of nostalgia, materialism and self-brand connections Loh, Huey Shee Gaur, Sanjaya Singh Sharma, Piyush This paper explores the mechanism by which consumers use their self-brand connections and emotional attachment with brands to cope with the emotional loneliness that may be caused by the absence of intimate relationships with close others. The authors also examine the mediating roles played by nostalgia and materialism on the reinforcement of brand loyalty in this process using a multi-stage model. An online survey with 456 Malaysians working adults supports all the hypotheses. Specifically, emotional loneliness has positive associations with nostalgia and materialism, both of which mediate the positive associations between emotional loneliness and self-brand connections. Self-brand connections also mediate the positive associations of nostalgia and materialism with emotional brand attachment, which in turn mediates the positive association between self-brand connections and brand loyalty. The authors discuss the theoretical contribution and managerial implications of these findings. 2020 Journal Article http://hdl.handle.net/20.500.11937/82245 10.1002/mar.21452 Wiley-Blackwell fulltext
spellingShingle Loh, Huey Shee
Gaur, Sanjaya Singh
Sharma, Piyush
Demystifying the link between emotional loneliness and brand loyalty: Mediating roles of nostalgia, materialism and self-brand connections
title Demystifying the link between emotional loneliness and brand loyalty: Mediating roles of nostalgia, materialism and self-brand connections
title_full Demystifying the link between emotional loneliness and brand loyalty: Mediating roles of nostalgia, materialism and self-brand connections
title_fullStr Demystifying the link between emotional loneliness and brand loyalty: Mediating roles of nostalgia, materialism and self-brand connections
title_full_unstemmed Demystifying the link between emotional loneliness and brand loyalty: Mediating roles of nostalgia, materialism and self-brand connections
title_short Demystifying the link between emotional loneliness and brand loyalty: Mediating roles of nostalgia, materialism and self-brand connections
title_sort demystifying the link between emotional loneliness and brand loyalty: mediating roles of nostalgia, materialism and self-brand connections
url http://hdl.handle.net/20.500.11937/82245