Similarities between disaster supply chains and commercial supply chains: a SCM process view

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Similarities between disaster supply chains and commercial supply chains: a SCM process view

© 2017, Springer Science+Business Media, LLC. The purpose of this paper is to demonstrate conceptual and theoretical similarities between disaster relief chains (DRCs) and commercial supply chains using the customer relationship management process model (CRM) of the seminal global supply chain f...

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Bibliographic Details
Main Authors:	Olaogbebikan, J.E., Oloruntoba, Richard
Format:	Journal Article
Language:	English
Published:	SPRINGER 2019
Subjects:	Science & Technology Technology Operations Research & Management Science Disaster operations Humanitarian operations Humanitarian supply chains Disaster response operations DRCs CUSTOMER RELATIONSHIP MANAGEMENT HUMANITARIAN LOGISTICS PERFORMANCE-MEASUREMENT COMPETITIVE ADVANTAGE PROCESS INTEGRATION BUSINESS PROCESSES SOCIAL-EXCHANGE IMPACT OPERATIONS DEMAND
Online Access:	http://hdl.handle.net/20.500.11937/81831

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