A phenomenological study of the influence of middle level management on upward feedback in a service organisation

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A phenomenological study of the influence of middle level management on upward feedback in a service organisation

The purpose of this empirical phenomenological study was to examine the influence that middle level management has on the upward feedback process for decision making purposes. The results suggested that middle managers influenced upward feedback positively by advocating and accurately passing subor...

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Bibliographic Details
Main Author:	Geddes, Deborah Amanda
Format:	Thesis
Language:	English
Published:	Curtin University 2013
Online Access:	http://hdl.handle.net/20.500.11937/809

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