Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors
Students in enabling programs bring richness, diversity, and complexity to the teaching and learning environment. They are often from under-represented backgrounds, have experienced educational disadvantage or disruption, belong to multiple equity groups, and face academic and non-academic challenge...
| Main Authors: | , , , , , |
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| Format: | Journal Article |
| Published: |
2018
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| Online Access: | http://hdl.handle.net/20.500.11937/80706 |
| _version_ | 1848764254515101696 |
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| author | Crawford, Nicole Olds, Anita Lisciandro, Joanne Jaceglav, Megan Westacott, Marguerite Osenieks, Lesley |
| author_facet | Crawford, Nicole Olds, Anita Lisciandro, Joanne Jaceglav, Megan Westacott, Marguerite Osenieks, Lesley |
| author_sort | Crawford, Nicole |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Students in enabling programs bring richness, diversity, and complexity to the teaching and learning environment. They are often from under-represented backgrounds, have experienced educational disadvantage or disruption, belong to multiple equity groups, and face academic and non-academic challenges, including mental ill-health. This pilot study explored academic staff experiences in teaching and supporting students in enabling programs. Using a collaborative autoethnographical approach, four members of a multi-institutional research group wrote first-person reflections in response to guiding questions. From generative and reflective discussions, different themes arose. A major theme was the high ‘emotional labour demands’ of teaching a vulnerable cohort, with both positive and negative effects on staff. Other major themes included: the diversity of emotional responses and coping strategies; the complex, sometimes contradictory, role of the enabling educator; the importance of communities of care and support; and the impact of witnessing students’ transformations. Within these themes, the challenges, rewards, and protective factors, which mitigate stress among enabling educators, were identified. |
| first_indexed | 2025-11-14T11:16:26Z |
| format | Journal Article |
| id | curtin-20.500.11937-80706 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T11:16:26Z |
| publishDate | 2018 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-807062021-01-07T07:46:47Z Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors Crawford, Nicole Olds, Anita Lisciandro, Joanne Jaceglav, Megan Westacott, Marguerite Osenieks, Lesley Students in enabling programs bring richness, diversity, and complexity to the teaching and learning environment. They are often from under-represented backgrounds, have experienced educational disadvantage or disruption, belong to multiple equity groups, and face academic and non-academic challenges, including mental ill-health. This pilot study explored academic staff experiences in teaching and supporting students in enabling programs. Using a collaborative autoethnographical approach, four members of a multi-institutional research group wrote first-person reflections in response to guiding questions. From generative and reflective discussions, different themes arose. A major theme was the high ‘emotional labour demands’ of teaching a vulnerable cohort, with both positive and negative effects on staff. Other major themes included: the diversity of emotional responses and coping strategies; the complex, sometimes contradictory, role of the enabling educator; the importance of communities of care and support; and the impact of witnessing students’ transformations. Within these themes, the challenges, rewards, and protective factors, which mitigate stress among enabling educators, were identified. 2018 Journal Article http://hdl.handle.net/20.500.11937/80706 10.5204/ssj.v9i1.430 http://creativecommons.org/licenses/by/4.0/ fulltext |
| spellingShingle | Crawford, Nicole Olds, Anita Lisciandro, Joanne Jaceglav, Megan Westacott, Marguerite Osenieks, Lesley Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors |
| title | Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors |
| title_full | Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors |
| title_fullStr | Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors |
| title_full_unstemmed | Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors |
| title_short | Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors |
| title_sort | emotional labour demands in enabling education: a qualitative exploration of the unique challenges and protective factors |
| url | http://hdl.handle.net/20.500.11937/80706 |