Exploring the influence of role stressors, job-related affective well-being and affective job satisfaction on service managers' performance
Despite an increase in job-related stress on service managers coupled with decline in their subjective well-being and job satisfaction, there is hardly any research investigating the direct and indirect effects of these factors on their performance. This paper develops a conceptual model with thr...
| Main Authors: | Sharma, Piyush, Kingshott, Russel, Hosie, Peter |
|---|---|
| Format: | Conference Paper |
| Published: |
2019
|
| Online Access: | http://hdl.handle.net/20.500.11937/79827 |
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